American Girl

American Girl

2.949 reviews
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Sharon

Denver · May 8, 2026

Decent but not great

The dolls are pretty but you pay a lot.

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Jessica

San Diego, CA · April 5, 2026

Nice dolls, but some issues

We bought a couple of dolls for my daughters. They loved them, but I was disappointed with the shipping speed. Also, one of the dolls had a defect and customer service took a while to respond.

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Oliver K.

Seattle, WA · August 31, 2025

Decent, but needs improvements

The dolls are decent, but the skin tones don't look realistic. I hope they improve the quality of products.

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jessica.b

Austin, TX · May 25, 2025

Mixed feelings...

The doll itself is great, but I did have a hard time getting customer service to answer my questions about shipping. Took a few days to get a reply which was frustrating.

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Ellie2021

Miami, FL · February 14, 2025

Decent but needs improvement

The dolls are cute and my daughter loves them, but the shipping takes way too long. I had a problem with my order size and the sizing chart was misleading. Customer service was okay but could be more helpful.

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Tommy R.

Austin · December 25, 2024

Mixed Feelings

The doll is cute, but delivery took forever. My daughter was really upset because her birthday party was last week and it didn’t show up in time. I think the products are nice, but the shipping needs improvement.

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mikepeters

Dallas, TX · November 10, 2024

Not bad but could improve

The dolls are cute, but I was disappointed with the battery life on some accessories. Overall experience was okay but not great.

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AbbyM123

Miami, FL · May 17, 2024

Cute accessories

Love the accessories, but they are pricey.

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Mike S.

Seattle · January 25, 2024

Mixed feelings

So, we ordered a doll for my daughter and it took longer than expected to arrive. Customer service was helpful but it was frustrating. The doll is great once we finally got it, but that wait was a bummer.