1stDibs

1stDibs

2.349 reviews
M

Mark P.

Miami, FL · January 18, 2025

So Frustrated!

I ordered a sculpture, but it arrived damaged. Customer service was super unhelpful and I’m still waiting for a return label. Just a nightmare!

D

david_92

Boston, MA · December 15, 2024

Too many issues

I had issues with both the shipping and product. It shouldn’t be this hard to buy something online. Will avoid this site.

S

Sophia_B

New York · November 26, 2024

Mixed feelings

1stDibs has some fantastic items, but I recently had trouble with a seller. The delivery took way longer than expected and my communications weren't answered on time.

O

Olivia J.

Seattle, WA · September 3, 2024

Not impressed

Seller communication was poor and the item arrived later than promised. Really frustrating experience overall.

A

AnnaS23

Chicago, IL · August 26, 2024

Okay Selection, Slow Shipping

I found some cool items on 1stDibs, but shipping took longer than expected. My order arrived about a week late, which was pretty annoying. The pieces I got were decent, but it feels like they could do better with their logistics.

J

Jared

Phoenix, AZ · August 17, 2024

Not Bad Overall

I like the variety offered on 1stDibs, though the checkout process could be smoother. My last purchase was met with minor issues, but the support team was fairly responsive.

T

TomMix

New York, NY · August 8, 2024

Lackluster Service

Great items, but the customer service really ruined my experience. My order got lost in transit, and it took forever to get any useful information. I’ve had better experiences on other platforms. Definitely not returning for a while.

E

Emily R.

Miami · August 7, 2024

Not impressed

Honestly, I thought I was getting a great deal, but after dealing with the seller, I’m questioning whether this site is worth it. The experience was frustrating.

M

maria_78

Seattle · July 29, 2024

Decent find, but...

Found some interesting pieces, but the checkout process was confusing. I almost gave up. Good items, but they really need to work on the user experience.

J

jason_95

Los Angeles · July 24, 2024

Very disappointed

I ordered a vintage chair, and when it arrived, it was completely not what was advertised. The condition was way worse and I couldn't get in touch with customer service. Never using it again.

A

ace_in_the_hole

Portland, OR · May 30, 2024

Just Okay

Had hopes for 1stDibs, but my first order was just average. Not as smooth as other platforms I’ve used before.

L

Lara

San Francisco, CA · May 17, 2024

Disappointed with service

I was really excited to find a vintage piece I loved, but the shipping took forever. It came a week late, and when I tried to contact customer service, no one replied. Not happy at all.

J

Jessica

New York, NY · May 2, 2024

Very Disappointed

I ordered a vintage chair, expecting it to arrive in great condition, but when it got here, it had noticeable scratches and a terrible smell. I reached out to customer service and they just gave me excuses instead of helping. They seriously need to improve their quality checks.

A

Alexandra M.

New York, NY · April 30, 2024

Good Selection

I really like their variety of furniture and art pieces. Scored a vintage chair that looks perfect in my living room. Prices can be steep, but it’s usually worth it if you find the right piece.

N

NinaLouise

Seattle, WA · April 29, 2024

Decent, Nothing Special

Just okay, delivery was fine but nothing stood out.

S

Sophie

Chicago, IL · February 26, 2024

Could Be Better

Found a great coffee table but had to wait way too long for it to arrive. Also, the tracking was terrible. Need a better system for shipping.

H

haplessbuyer

Houston, TX · February 23, 2024

Waste of Time

Entered an order and got ghosted. No updates, no tracking, nothing. I seriously want my money back.

A

alex_2021

Austin, TX · February 20, 2024

Need improvement

I had a decent browsing time, but when I bought an item, it just didn’t match the quality. Customer service was slow to respond to questions.

T

Thomas H.

San Francisco, CA · January 21, 2024

Almost Perfect

I recently bought a vintage table and loved it. The seller was quick to respond and the delivery was on time. My only issue was the communication in the beginning, it took longer than expected to get my initial questions answered. Still, I'd consider buying again.

J

James T.

San Francisco, CA · January 17, 2024

Disappointing Experience

I had a rough time with my order. The item I got was nothing like the pictures, and customer support took forever to reply. Never buying here again!