Samantha J.
Austin, TX · May 12, 2026
I found a beautiful art piece, but when it came, it was broken! I contacted support, and they only offered a discount for a future purchase instead of a refund. Honestly, it felt like they didn’t care about the customer. This is not how you do business.
Emma
Boston, MA · April 17, 2026
Placed an order that got lost in transit. I reached out to their support, but the replies came days later and were not helpful. Would not recommend.
Jessica R.
New York, NY · September 23, 2025
I had a terrible experience with 1stDibs. The item I ordered was not delivered, and customer service didn't respond to my inquiries. I feel completely ignored and ripped off.
Mark P.
Miami, FL · January 18, 2025
I ordered a sculpture, but it arrived damaged. Customer service was super unhelpful and I’m still waiting for a return label. Just a nightmare!
Emily R.
Miami · August 7, 2024
Honestly, I thought I was getting a great deal, but after dealing with the seller, I’m questioning whether this site is worth it. The experience was frustrating.
jason_95
Los Angeles · July 24, 2024
I ordered a vintage chair, and when it arrived, it was completely not what was advertised. The condition was way worse and I couldn't get in touch with customer service. Never using it again.
Nicole
Atlanta, GA · December 8, 2023
Honestly, I'm tired of having such bad luck with 1stDibs. Items don’t match their photos and returns are a hassle.