Katie L.
Austin
3.0
Mixed feelings
The variety of shoes is impressive, and I found a pair I love! But the delivery took longer than expected. I don’t know if I’d order again unless I need something specific.
trader_ru
San Francisco
3.0
Not bad at all
Zappos has a lot of choices and the prices are reasonable. I had a few issues, but customer service was helpful. I'd say give them a shot.
John S.
Los Angeles
3.0
Decent, but not great
I ordered a pair of shoes that were supposed to arrive in two days. They came a day late, which was kind of annoying. The shoes themselves are okay, but I expected more based on all the hype.
mark_smith
Austin, TX
3.0
Just okay
Shoes were fine, but I really expected better delivery speed. Got them a week late. Don't think I'll order again soon.
Jessica
San Francisco, CA
3.0
It's alright
I received my order but it was a different color than I selected. It took a hassle to sort it out.
Emily J.
Los Angeles, CA
3.0
Decent but has issues
I ordered a pair of shoes that took almost two weeks to arrive. They were nice, but the wait was annoying.
LucyM
Miami
3.0
Good selection, but...
There’s a big selection and decent prices, but the shipping was a hassle. It took longer than what I’m used to. A bit frustrating, but I might try again.
Mike
Seattle, WA
3.0
Average, could be better
The selection is good, but I had some issues with my order. Customer service was nice but didn't solve my problem right away. I'd say just okay.
Olivia
Chicago, IL
3.0
Okay experience
The website is easy to navigate and I found what I wanted but shipping took longer than expected. Kinda disappointing.