max1990
San Francisco, CA
1.0
Really let down
Ordered a pair of boots and they sent the wrong size. Called support and it took forever just to process the return. Very upset about the whole situation.
John
Los Angeles, CA
1.0
Disappointing experience
I ordered a pair of shoes that were advertised as in stock, but my order got canceled without any notification. I had to reach out to customer service to find out what was going on. Really frustrating, won't be returning.
angry_customer
Chicago
1.0
Total letdown
I can't believe how bad my experience was. The shoes I received were damaged, and customer service was unhelpful. I expected way better from a big company like Zappos.