Rakuten

Rakuten

3.641 reviews
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lisa82

Seattle, WA · November 20, 2025

Decent, but could improve

I find Rakuten okay for cash back, but it’s not always reliable. Sometimes the offers don’t track, and it’s frustrating. The website is easy to use though, so that’s a plus.

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jessica_92

San Francisco, CA · November 10, 2025

Mixed feelings

I like the idea of Rakuten and the cash back options, but my experiences have been hit or miss. Some transactions work fine, others are a hassle. Just needs better tracking or clearer communication.

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Emily

Chicago · September 30, 2025

It’s okay, nothing special

Rakuten has potential, but I've had mixed experiences. Sometimes the cashback is good, but I’ve also had to chase down support for missing points. Could be better.

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cathy_style

Boston · July 30, 2025

Meh, it’s just alright

Rakuten is just alright to me. I found some good deals, but the process isn’t smooth. I don't know if I’ll keep using it or look for alternatives.

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Ryan

Austin, TX · April 19, 2025

Not bad

Service was okay, nothing special. Found some good deals but the site is a bit hard to navigate.

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fatima_s

Houston · March 3, 2025

Decent but room for improvement

Rakuten is decent overall. There are good offers and cashback, but I think they need to streamline their platform. It's a bit clunky at times.

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john_doe74

Seattle · July 21, 2024

Could work better

Using Rakuten is okay, I've had some wins with cashback, but other orders were a hassle. Just an average experience, not great but not terrible either.

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Tommy

Seattle, WA · May 13, 2024

Average shopping experience

Prices were decent, but shipping took longer than advertised. Not the worst, but definitely not the best.

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Lisa

Boston, MA · December 19, 2023

Better than before

My last purchase went smoothly. It arrived on time and was just like they described. So I might give them another shot.

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Jessica S.

New York, NY · September 10, 2023

Okay experience

I had mixed feelings about my order. The product arrived late, but at least it was in good condition. Not sure if I'll use them again.