Rachel
Philadelphia · January 30, 2025
Shipping took ages
I ordered a vintage band tee and was excited, but it took over two weeks to arrive. The shirt is amazing though, so mixed feelings.
JessieB.
Seattle, WA · November 29, 2024
Perfect for vintage finds
I scored an amazing vintage tee that I had been after for ages! It came in perfect condition and shipping was quick. Will definitely come back for more!
Sophie
New York · October 15, 2024
Okay but needs improvement
The selection is decent, but I ran into a lot of problems with shipping. Some items were late, and it wasn't clear why.
Rachel
Atlanta · September 28, 2024
Needs improvement
I love thrifting online, but Grailed's customer service was not helpful when I had a problem with my last order. They just keep sending automated responses.
Lisa
Chicago, IL · September 5, 2024
Frustrating!
I received the wrong size and it took forever to sort it out. The return process was kind of annoying. I liked a few of the items, but the hassle was frustrating.
Eric J.
San Francisco, CA · August 30, 2024
Too many problems
I tried to return a shirt, and it was a total hassle. The policies are confusing and support wasn't helpful.
fashionista2023
Seattle · June 7, 2024
Trendy items, slow shipping
I bought a few items, they arrived late. Fashion choices are great, just wish delivery was quicker.
lilfashionista88
Los Angeles, CA · June 2, 2024
Amazing experience!
I found the perfect jacket for a great price! The seller was super responsive too!
James S.
Los Angeles, CA · June 1, 2024
Not impressed
I sold a couple of items but had a really bad experience with customer service. Took way too long to get any help with my issues.
markus90
Seattle, WA · May 15, 2024
Disappointing overall
I was excited to try Grailed, but my first sale fell through because the buyer didn't communicate well. Felt a bit lost in the process.
Chris W.
Phoenix, AZ · March 28, 2024
Not impressed this time
Had a disappointing experience with an item I ordered. It arrived with a noticeable mark that wasn’t shown in the pics.
Nina
Portland · February 23, 2024
Trust issues with some sellers
Some transactions went well, but others seemed sketchy. Had a tough time getting a refund for one item that never showed up.
Mark J.
San Francisco, CA · February 20, 2024
Great deals, minor issues
I've made several purchases over the last year and love the deals you find. But my last item had a strange smell, which wasn’t disclosed in the listing. Support was helpful though, gave a partial refund.
geekpotato
Portland, OR · January 10, 2024
Super user-friendly site!
I’ve been using Grailed for a while and I love how easy it is to navigate and find what I’m looking for.
kevintaylor
Dallas · December 10, 2023
Still a go-to for streetwear
Love browsing Grailed, just put a sick hoodie in my cart. Sometimes I get confused with the shipping details, but overall it's solid.
Lisa
New York · December 7, 2023
Disappointed with my purchase
I was really excited to get a rare jacket but it came damaged. The seller didn't respond quickly and it took ages to sort it out. Not impressed.
alex_2021
Los Angeles, CA · November 7, 2023
Decent Experience
Had a mixed bag with my purchases. Some items were great but others were overpriced for the condition. Customer service was slow, but they did eventually help me out. Not the worst, but I expected better.
Marc
Chicago · October 31, 2023
Good, but room for improvement
I sold a pair of jeans last week. The process was mostly straightforward, but the fees felt a bit high compared to other sites.
Sammy D.
Boston · October 20, 2023
Impressive selection but pricey
I found some rare sneakers, but the prices can get steep. The listing process was simple, but I was hoping for a bit of a discount.
johnnyboy88
Los Angeles · October 13, 2023
Okay experience
The site has great options but some sellers are really slow to ship. My last order took over two weeks and the tracking didn't update at all.