Daniel R.
Minneapolis
5.0
Always reliable
I've been shopping at REI for years now. They never let me down. Just ordered a new bike helmet, and it was delivered quickly. The quality is always excellent.
Lucas G.
Chicago, IL
5.0
Happy with My Purchases!
I've been a member for years and just ordered some climbing gear. Everything was perfect, from the products to the delivery time. Couldn’t ask for more.
freedomhiker92
San Francisco
5.0
Best outdoor gear store!
I've shopped here for years and always find what I need. The quality of the products is fantastic and I love their commitment to sustainability. Just got my new hiking shoes and they are perfect!
petlover14
San Francisco
5.0
Fantastic customer service
I had a question about my order and called customer support. They were so nice and resolved my issue right away. Makes me want to shop here more often!
katee33
New York
5.0
Love their return policy
I bought a jacket, but it wasn't quite right. The return process was a breeze! I love how easy they make it to get the right fit. I'll definitely keep shopping here!
katem_b
Denver, CO
4.0
Always Reliable
I love REI! The gear is always top-notch and I appreciate how they support sustainability. Just wish some items were a little cheaper!
mark_the_hiker
Portland
4.0
Solid gear, some issues
REI has a lot of solid gear, but not everything hits the mark. I had a problem with a camping stove not igniting. They took care of it, but it was a hassle. Overall, still a great place to shop.
Lisa
Portland
3.0
Not what I expected
Bought a pair of climbing shoes but they didn't fit right. I had to return them, which took longer than I thought. Customer service was helpful but I just expected more efficiency.
Tom
Austin
5.0
Top-notch service!
Every time I go to REI, the service is excellent. The staff are always friendly and ready to help. My latest purchase was a backpack that I love. Worth every penny!
max1990
New York, NY
4.0
Mostly Good, but...
Their selection is great, but I found some prices a bit steep. The shipping took longer than expected this time, but overall a solid experience.
Emily
Los Angeles, CA
5.0
Perfect for Outdoor Enthusiasts!
REI has everything I need for camping trips. Just got a tent from them, and it’s so easy to set up! Really satisfied with my purchase.
adventuregirl
Chicago
4.0
Love their returns policy!
I appreciate REI's hassle-free returns. I bought a jacket that didn't fit quite right, and they made the exchange so easy! Overall, good service and quality gear.
Emily
Flagstaff
5.0
Quick delivery and quality items
Just got my new backpack from REI. It feels super durable and has plenty of space for my hiking stuff. Shipping was fast. Very satisfied!
Mark
Boulder
5.0
Best place for camping gear!
I love REI! Their sleeping bags are top-notch. I ordered one for a weekend trip, and it kept me warm even when it was freezing outside. Will definitely shop here again!
Sarah
Seattle, WA
5.0
Great Quality Gear!
I ordered a hiking backpack from REI and it arrived within three days. The quality is fantastic and it’s super comfortable. Love the lifetime warranty too!
John D.
New York
3.0
Decent selection but...
I ordered a tent from REI and it arrived quickly. The selection is decent, but the product wasn't as described. It had a small tear. Customer service was helpful, but I expected better quality for the price.
anna.k
Austin, TX
4.0
Pretty Good but Room for Improvement
Great product range, but their website can get a bit tricky to navigate sometimes. I found what I needed eventually, just wish it was simpler.
james89
Denver
4.0
Great selection, few glitches
REI has an excellent range of outdoor gear. I really love their products. However, I faced a little issue with the checkout process it lagged a bit and I had to refresh the page. Overall, still a solid shopping experience.
mike_86
Phoenix
4.0
Good products, but not perfect
REI generally has great gear, but I had an issue with a pair of climbing shoes that didn’t fit right. They exchanged them for me which was nice, but I wish the return process was faster.
Johnathan
Portland, OR
5.0
Fantastic Customer Service
I had an issue with my order, reached out to their customer service, and they were amazing! They resolved everything quickly and even sent me a personal note. Definitely shopping here again.