max1990
Dallas, TX
1.0
Very disappointing
What a letdown! Cox promised fast WiFi, but I barely get half the speed I paid for, and they just blame everything on my equipment. Avoid at all costs!
Mark J.
San Francisco, CA
3.0
Meh, alright
Not great, not terrible. There are times when speeds are good, but I've also had some frustrating moments with outages.
Tom H.
Chicago
3.0
Decent when it works
Internet speed is good when it’s up, but it goes down too often. Support is okay, they helped me once but the second time they were slow to respond.
tech_guru99
Miami
3.0
Okay service overall
I've been with Cox for a while. They have good deals sometimes, but I've had my share of issues with service interruptions.
Laura
New York, NY
1.0
Not happy at all
Horrible experience! Took forever to install the new service and I’m still dealing with connection problems. Definitely not worth the price.
Jake
San Diego
2.0
Very Disappointed
Service has been spotty. Internet drops every few minutes and when I called support, they were totally unhelpful. I expected better for what I'm paying.
ashley_m
Seattle
2.0
Underwhelmed
Installation process was a hassle. They kept pushing my appointment back. I expected more from a big company like this.
peter_w_23
Chicago, IL
2.0
Too many problems
Was promised high speed but it's been super slow. On top of that, the customer service is so unhelpful. I think I’ll switch soon.
Jessica
San Diego
1.0
Absolutely disappointed
Cox has been a nightmare. My internet went out for a week, and their customer service was useless. I couldn't get a straight answer from anyone. Never again.
James
Los Angeles, CA
2.0
Such a letdown
I've had so many issues with service interruptions. My internet drops out constantly and customer support is slow to respond. I expected better from them.
Mark
Houston
2.0
Frustrating experience
I had to wait ages for customer service after my internet went out. The rep didn't even seem to care, just gave me the same boring script. Not impressed.
Samantha G.
Houston, TX
2.0
Disappointed
Thought Cox was a solid choice. My internet constantly lags and support can’t fix it. I’m not impressed at all.
adam92
Dallas
2.0
Not a fan
The service isn't reliable and I've had so many issues with billing. It's just annoying. I expected way more from such a big company.
Lilyandluna23
New York
2.0
Bigger disappointment than expected
I signed up for the Gig speed package, but I rarely get those speeds. Customer support wasn’t helpful when I called. Very dissatisfied.
Mia K.
Boston
2.0
Customer service is lacking
Had a bad experience when trying to troubleshoot issues with my Wi-Fi. They just tried to sell me more equipment instead of helping.