Sam
Chicago
2.0
Not great service
Had issues with my cable box from day one, had to call support several times. Still not fixed, and I'm stuck paying for a service that's not working. Really disappointing.
DavidC
San Diego
2.0
Will look for alternatives
Honestly, I’m done with Cox. The service is hit or miss, and the support is frustrating. Time to seek out a better provider.
Katy
Seattle
2.0
Meh, could be better
Not the best experience, but not the worst either. Service is decent but way too pricey for what I get. I feel like I’m overpaying.
Samantha R.
Phoenix
2.0
Not what I hoped for
Had issues with my installation date, they kept pushing it back. So frustrating! I had to wait a whole extra week. Definitely not impressed.
katie_b
Phoenix
2.0
Just okay, nothing special
I’ve been using Cox for a while, but they keep raising the prices without warning. Doesn’t feel like a good value anymore.
Cathy
Los Angeles, CA
2.0
Not what I expected
Honestly, I thought Cox would be decent. My internet works most of the time, but the bill is way higher than I was promised. Plus, their customer service is a real pain. Can't wait to switch providers.
Mark R.
Phoenix
2.0
Not great
I was really hoping for better service. My bill keeps getting higher, but the service quality hasn’t improved. Just frustrating.
carol123
Tucson
2.0
Could be better
Had issues with my installation, took forever. They sent someone to fix it, but it still doesn't work properly. Just feels like they don’t care.
Jake
San Diego
2.0
Very Disappointed
Service has been spotty. Internet drops every few minutes and when I called support, they were totally unhelpful. I expected better for what I'm paying.
ashley_m
Seattle
2.0
Underwhelmed
Installation process was a hassle. They kept pushing my appointment back. I expected more from a big company like this.
peter_w_23
Chicago, IL
2.0
Too many problems
Was promised high speed but it's been super slow. On top of that, the customer service is so unhelpful. I think I’ll switch soon.
James
Los Angeles, CA
2.0
Such a letdown
I've had so many issues with service interruptions. My internet drops out constantly and customer support is slow to respond. I expected better from them.
Mark
Houston
2.0
Frustrating experience
I had to wait ages for customer service after my internet went out. The rep didn't even seem to care, just gave me the same boring script. Not impressed.
Samantha G.
Houston, TX
2.0
Disappointed
Thought Cox was a solid choice. My internet constantly lags and support can’t fix it. I’m not impressed at all.
adam92
Dallas
2.0
Not a fan
The service isn't reliable and I've had so many issues with billing. It's just annoying. I expected way more from such a big company.
Lilyandluna23
New York
2.0
Bigger disappointment than expected
I signed up for the Gig speed package, but I rarely get those speeds. Customer support wasn’t helpful when I called. Very dissatisfied.
Mia K.
Boston
2.0
Customer service is lacking
Had a bad experience when trying to troubleshoot issues with my Wi-Fi. They just tried to sell me more equipment instead of helping.