mike_77
Seattle · July 4, 2026
Good Overall, But Watch Out for Fees
Citi has served me well for a few years now. The online banking platform works great. However, I feel like they have a lot of hidden fees. Just be sure to read the fine print.
David
Houston, TX · January 28, 2026
Happy with My Choice
Been using Citi for my credit card and it's been a great experience. I like the app and how I can pay my bills easily. All in all, a solid bank!
lindajane89
Dallas · December 20, 2025
Good insights
I found the insights provided by Citi really helpful, especially when I was looking into investment options.
Chris P.
Denver, CO · September 1, 2025
So Far, So Good
Just opened my savings account and the interest rate is decent. The online banking features work well. Could use a bit more guidance on how to optimize my savings, though.
robert_shopper
Miami, FL · August 10, 2025
Mostly Good but
Citi is mostly a good bank, but I've noticed that sometimes their customer service takes a while to respond. Overall, not bad but they can improve.
Sara K.
Miami · June 20, 2025
Quick service
Quick service but the fees are high.
katy_p
Seattle, WA · April 28, 2025
Reliable Bank
I've had no major issues with Citi. My checking account works well, and they have a lot of ATMs. Customer service is usually friendly too.
Emily
Chicago · February 13, 2025
Pretty Solid Service
Overall, I'm pretty satisfied with Citi. Their credit card rewards are great, and the cashback program has saved me some money. Just wish they had more branches nearby, but it's all manageable with online banking.
DavidK
Houston · January 30, 2025
Happy with My Choice
I’m quite happy with Citi overall. The benefits of my credit card are great and customer service has improved lately. It’s a solid banking option. Would recommend it to friends.
Linda
Houston, TX · January 27, 2025
Solid Bank with Great Features
I really like Citi's online banking options. The mobile app is straightforward and makes transactions easy. I also appreciate their rewards program, specifically for travel, which I utilize frequently. My only complaint is that sometimes the customer service wait times can be a bit long. I'd rate them 4 out of 5 for sure.
Jessica
New York, NY · January 25, 2025
Great Service but a Few Fees
I've been a Citi customer for a few years now. Their service is mostly great and the app is super convenient. Just wish their fees weren't quite so high on certain accounts.
Amanda L.
Denver · January 16, 2025
Reliable but Could Be Better
I’ve had my checking account with Citi for a bit. I appreciate the security features, but they do need to improve their tech support. Once I had an issue with my mobile deposit and it took too long to resolve.
mark_smith99
San Francisco, CA · August 11, 2024
Good Banking Experience Overall
I’ve been using Citi for a couple of years now, and it mostly works well for me. The app is pretty user-friendly, and I like the cash back options on my credit card. However, I did have an experience where my transfer took longer than expected, which was annoying. Overall, a good option, just with a couple of hiccups.
luke_s
Dallas, TX · June 17, 2024
Good Bank Overall
Using Citi for a while and it’s decent. Like the online features, pretty easy to check my balance and manage payments. Also got a good credit limit on my card. But there were odd moments where my transactions didn’t go through. It wasn’t a huge deal for me but could be improved.
john_doe92
Los Angeles · March 4, 2024
Good but can improve
Overall, my experience with Citi has been good. The app works well and I love the rewards program. but I had a bit of a wait when I visited the branch last week. Just a minor hiccup, but it could get better.
Nate
San Francisco · January 30, 2024
Good Experience with Credit Cards
I recently got a Citi credit card and it's been smooth sailing. The sign-up bonus was nice, and I love the flexibility with payments. My only gripe is their customer service response times can be slow.
James S.
San Francisco, CA · December 9, 2023
Good Overall
Citi provides pretty solid banking services. I opened a savings account and the interest rates are decent. Just had to call customer support a couple of times, but they were helpful.
Samantha
New York, NY · December 1, 2023
Decent Banking Experience
I've been using Citi for a couple of years now. Their mobile app is pretty intuitive, and transferring funds is usually quick. Just wish the customer service was a bit more responsive during peak hours.
Mike
Houston · September 3, 2023
Decent options
Got decent options for savings but the customer support could improve.
Lilly
Phoenix, AZ · July 11, 2023
Great Rewards
Loving the cash back option!