Sophie
Chicago, IL
3.0
Decent but not impressed
I bought a pair of shoes. They fit well, but the delivery took longer than expected. A bit disappointed with the whole process.
james_w
New York, NY
3.0
Not bad, not great
Bought some headphones, the sound quality is fine but the shipping took longer than I expected. It was okay but I might not order again here.
sarah_88
Chicago
3.0
Average experience
The website was easy to navigate and checkout was smooth. But the delivery took longer than stated, and I had to send an email to get updates.
John S.
New York, NY
3.0
Okay experience
I ordered a phone case that looked great online. Took a while to arrive and honestly, the quality is just average. Not bad, but I've seen better.
Katie S.
Los Angeles, CA
2.0
Disappointing experience
I ordered a laptop from BuyDirect and it arrived a week late. Customer service was slow to respond to my inquiries, and when I finally got a reply, they just blamed the shipping. Overall, pretty unhappy with the service.
FrankieB
Miami
3.0
Could be better
The selection was decent, but I had issues applying a discount code. After contacting support, they fixed it, but it took too long.
Lucas
Miami
4.0
Good but could be better
Ordered some kitchen gadgets and they work well. Delivery was pretty fast too, but tracking info wasn't accurate. Would be great to improve on that.
sarah.k
Chicago, IL
3.0
Struggling with returns
I had to return a shirt that didn’t fit right and the process was complicated. They don’t provide prepaid labels and it took forever to get my refund.
nikki23
Miami, FL
3.0
Just okay
Bought a dress that I thought was cute, but the fabric felt cheap. Fast shipping was the only highlight. Not sure if I’ll buy again.
robert.b
Austin
2.0
Unhappy with my order
My item was out of stock but wasn't marked. I only found out after I paid. It’s a letdown, and their support took too long to respond.
Emily
New York
2.0
Not what I expected
I ordered a phone case that looked amazing online, but when it arrived it was cheap plastic and didn't fit my phone properly. Definitely not worth the price.
max1990
Seattle, WA
5.0
Super happy with my purchase!
Ordered a blender and it works like a charm! Fast shipping and very good quality for the price. Totally recommend BuyDirect for home appliances.
Marcus
Houston, TX
2.0
Not great experience
Something went wrong with my order. They sent the wrong item and it took ages to fix. Very frustrating.