Jessica
San Francisco
2.0
Not impressed
I ordered a pair of shoes and they arrived with a slight defect. I reached out for a return and it was a hassle. Not really happy with my purchase.
Michael
Los Angeles
2.0
Disappointed with the service
I placed an order for a gadget last month and it took ages to arrive. Customer service was unresponsive when I reached out, really frustrating experience.
anastasia98
Seattle
2.0
Very Frustrated
I ordered a gift for my mom and it arrived damaged, like how did that even happen? Tried reaching out but got a generic response. Not cool at all.
Katie S.
Los Angeles, CA
2.0
Disappointing experience
I ordered a laptop from BuyDirect and it arrived a week late. Customer service was slow to respond to my inquiries, and when I finally got a reply, they just blamed the shipping. Overall, pretty unhappy with the service.
robert.b
Austin
2.0
Unhappy with my order
My item was out of stock but wasn't marked. I only found out after I paid. It’s a letdown, and their support took too long to respond.
Emily
New York
2.0
Not what I expected
I ordered a phone case that looked amazing online, but when it arrived it was cheap plastic and didn't fit my phone properly. Definitely not worth the price.
Marcus
Houston, TX
2.0
Not great experience
Something went wrong with my order. They sent the wrong item and it took ages to fix. Very frustrating.