johnnycash
Houston
1.0
Horrible Service
I’m really upset. They messed up my order, sent the wrong item and now it’s a hassle to return it. I wouldn’t recommend them to anyone.
Chris J.
Austin, TX
4.0
Pretty good overall
I ordered a gaming chair, delivery was on time and it looks great. Just a tiny thing, I wish the instructions were a bit clearer, but I managed to put it together.
Jessica
San Francisco
2.0
Not impressed
I ordered a pair of shoes and they arrived with a slight defect. I reached out for a return and it was a hassle. Not really happy with my purchase.
Katie
Phoenix
3.0
Decent Shop
Yeah, not bad overall. Found some cool stuff at good prices. It took a little while to get my order but it was fine. Would buy again for sure.
johndoe93
Seattle
3.0
Good product, bad delivery
The item I ordered is really good, but the shipping was a nightmare. It was delayed by a week, and no one from support helped.
Kevin R.
Atlanta, GA
3.0
Average all around
I think BuyDirect has potential, but they need to work on their delivery times and customer service. It’s all a bit hit or miss.
Sophia_21
Chicago
3.0
Not What I Expected
Had issues with my last order, got the wrong item and took forever to get any response from support. Kinda disappointed, but I guess I'll give it another shot.
Liam
Los Angeles, CA
3.0
Mediocre service
I like the variety on BuyDirect, but my last order arrived late and customer service was not very helpful. Just okay overall.
Sarah
Chicago
3.0
Mixed feelings
I ordered a laptop from BuyDirect a month ago. The price was good and shipping was pretty fast but when it arrived, there was a slight scratch on the screen. Customer support helped me out but it took longer than I expected.
Michael
Los Angeles
2.0
Disappointed with the service
I placed an order for a gadget last month and it took ages to arrive. Customer service was unresponsive when I reached out, really frustrating experience.
olivia_22
Dallas, TX
3.0
It's just fine
I got a couple of items and I must say, they are fine for the price. Nothing extraordinary, but they work.
tina_b
Seattle, WA
3.0
Just okay again
I totally agree with others, the selection is cool but shipping is pretty slow. Wish they could improve that.
Michael
Los Angeles
5.0
Absolutely loved it!
I just got my new phone from BuyDirect and I couldn’t be happier! It arrived in two days, brand new, and the price was way less than in stores. Definitely recommend!
Emma J.
New York
4.0
Mostly Good Experience
I ordered a phone case and it arrived pretty quickly. Quality is decent for the price, just wished the colors were more vibrant like in the picture. Overall, I’d buy again.
Sofia
San Francisco
3.0
Okay, but needed improvement
I ordered a pair of shoes and they were okay, but they felt a bit smaller than expected. Plus, they took a week to arrive, which was annoying. Service is fine, but not the best experience.
anastasia98
Seattle
2.0
Very Frustrated
I ordered a gift for my mom and it arrived damaged, like how did that even happen? Tried reaching out but got a generic response. Not cool at all.
nora.j
San Francisco, CA
3.0
Ok experience
I would say it was an alright experience. The product was fine, but took longer than I’d like. Might try again but not sure.
KatyW
Denver
3.0
Okay but frustrating
I liked the product I eventually got, but it took too many emails to get it sorted. Communication could definitely be improved.
markus_87
Los Angeles
3.0
Mixed Feelings
The website was easy to navigate, but my delivery took longer than expected. Customer service was helpful but not super quick to respond. I think I'll try them again but keep my expectations in check.
Lara M.
San Francisco, CA
3.0
Mixed feelings
I got a phone case and it was decent, but I noticed a small scratch on it when it arrived. Not sure if I would recommend BuyDirect, there’s definitely room for improvement.