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BuyDirect

BuyDirect

2.933 reviews

Katie

Phoenix

3.0

Decent Shop

Yeah, not bad overall. Found some cool stuff at good prices. It took a little while to get my order but it was fine. Would buy again for sure.

johndoe93

Seattle

3.0

Good product, bad delivery

The item I ordered is really good, but the shipping was a nightmare. It was delayed by a week, and no one from support helped.

Kevin R.

Atlanta, GA

3.0

Average all around

I think BuyDirect has potential, but they need to work on their delivery times and customer service. It’s all a bit hit or miss.

Sophia_21

Chicago

3.0

Not What I Expected

Had issues with my last order, got the wrong item and took forever to get any response from support. Kinda disappointed, but I guess I'll give it another shot.

Liam

Los Angeles, CA

3.0

Mediocre service

I like the variety on BuyDirect, but my last order arrived late and customer service was not very helpful. Just okay overall.

Sarah

Chicago

3.0

Mixed feelings

I ordered a laptop from BuyDirect a month ago. The price was good and shipping was pretty fast but when it arrived, there was a slight scratch on the screen. Customer support helped me out but it took longer than I expected.

olivia_22

Dallas, TX

3.0

It's just fine

I got a couple of items and I must say, they are fine for the price. Nothing extraordinary, but they work.

tina_b

Seattle, WA

3.0

Just okay again

I totally agree with others, the selection is cool but shipping is pretty slow. Wish they could improve that.

Sofia

San Francisco

3.0

Okay, but needed improvement

I ordered a pair of shoes and they were okay, but they felt a bit smaller than expected. Plus, they took a week to arrive, which was annoying. Service is fine, but not the best experience.

nora.j

San Francisco, CA

3.0

Ok experience

I would say it was an alright experience. The product was fine, but took longer than I’d like. Might try again but not sure.

KatyW

Denver

3.0

Okay but frustrating

I liked the product I eventually got, but it took too many emails to get it sorted. Communication could definitely be improved.

markus_87

Los Angeles

3.0

Mixed Feelings

The website was easy to navigate, but my delivery took longer than expected. Customer service was helpful but not super quick to respond. I think I'll try them again but keep my expectations in check.

Lara M.

San Francisco, CA

3.0

Mixed feelings

I got a phone case and it was decent, but I noticed a small scratch on it when it arrived. Not sure if I would recommend BuyDirect, there’s definitely room for improvement.

Sophie

Chicago, IL

3.0

Decent but not impressed

I bought a pair of shoes. They fit well, but the delivery took longer than expected. A bit disappointed with the whole process.

james_w

New York, NY

3.0

Not bad, not great

Bought some headphones, the sound quality is fine but the shipping took longer than I expected. It was okay but I might not order again here.

sarah_88

Chicago

3.0

Average experience

The website was easy to navigate and checkout was smooth. But the delivery took longer than stated, and I had to send an email to get updates.

John S.

New York, NY

3.0

Okay experience

I ordered a phone case that looked great online. Took a while to arrive and honestly, the quality is just average. Not bad, but I've seen better.

FrankieB

Miami

3.0

Could be better

The selection was decent, but I had issues applying a discount code. After contacting support, they fixed it, but it took too long.

sarah.k

Chicago, IL

3.0

Struggling with returns

I had to return a shirt that didn’t fit right and the process was complicated. They don’t provide prepaid labels and it took forever to get my refund.

nikki23

Miami, FL

3.0

Just okay

Bought a dress that I thought was cute, but the fabric felt cheap. Fast shipping was the only highlight. Not sure if I’ll buy again.