Hannah
Houston
2.0
Not what I expected
I faced a couple of issues with my reservation. Customer support was hard to reach and it took ages to resolve my problem. Really disappointing.
Sophia
Houston
3.0
Mediocre flight experience
My recent trip with AirPlus was okay but not great. The plane was clean and on time, but the staff seemed uninterested in helping passengers. They really need to improve their service.
John S.
New York
2.0
Disappointing experience
My flight was delayed by over three hours, and there was zero communication from the staff. Not what I expect from an airline, honestly.
Nina
Seattle
3.0
Mix of good and bad
The price was reasonable, but the check-in process was a nightmare. It took forever, and there were no clear instructions. I don't think I'll be back.
robert.mason89
Phoenix
2.0
Lacking in Service
The flight was okay, but the customer service really let me down. It felt like they did not care about their customers at all. I won't recommend them.
mike1985
Los Angeles
3.0
Average, but could be better
The flight itself was decent, but the seating was cramped. The staff were fine but not particularly friendly. In the future, I might choose another airline.
andrew.setter
Miami
3.0
Could Improve Customer Support
I had a decent flight with AirPlus, but when I needed help, it was hard to reach anyone. Eventually got helped, but it shouldn’t be that way.
James
New York
3.0
Mixed feelings about AirPlus
I had high expectations but the experience was just okay. The flight was delayed by an hour and the customer service could have been a lot better. Probably wouldn’t choose them again.
Larissa
Chicago
2.0
Never Again!
I regret using AirPlus for my last trip. My luggage got lost, and it took a week to get it back. Not a pleasant experience.
John D.
New York
2.0
Disappointing Service
I had a terrible experience booking my flight with AirPlus. The website was glitchy, and I ended up getting charged twice. Customer support took ages to help me resolve it.
katerina123
Athens
2.0
Not recommended
Had a bad experience with my last trip. The staff seemed overwhelmed, and it felt very disorganized. Definitely considering other options next time.