Emily J.
Houston
2.0
Not Impressed
I thought AirPlus would be better than they are. My flight was delayed for hours and no one gave us updates. Very frustrating!
Emily S.
New York
2.0
Not impressed
Booking through AirPlus was fine at first, but when I needed to change my flight, it took forever to reach customer service. I got put on hold for over an hour! Just frustrating.
James
San Francisco
2.0
Very disappointing experience
I had high hopes for AirPlus but the service was really lacking. My flight was delayed multiple times without any updates. The staff were not helpful at all when I tried to get information. Would not recommend.
mike_w124
Chicago
2.0
Another let down
AirPlus didn't deliver on my expectations. The in-flight service was subpar and my meal was cold. I guess I expected too much. Not sure I would fly with them again.
steve.b
Miami
2.0
Frustrating experience
Flight was late again, this is becoming a trend with AirPlus. I had to miss an important meeting because of it. Not happy at all. Will think twice before booking again.
Hannah
Houston
2.0
Not what I expected
I faced a couple of issues with my reservation. Customer support was hard to reach and it took ages to resolve my problem. Really disappointing.
John S.
New York
2.0
Disappointing experience
My flight was delayed by over three hours, and there was zero communication from the staff. Not what I expect from an airline, honestly.
robert.mason89
Phoenix
2.0
Lacking in Service
The flight was okay, but the customer service really let me down. It felt like they did not care about their customers at all. I won't recommend them.
Larissa
Chicago
2.0
Never Again!
I regret using AirPlus for my last trip. My luggage got lost, and it took a week to get it back. Not a pleasant experience.
John D.
New York
2.0
Disappointing Service
I had a terrible experience booking my flight with AirPlus. The website was glitchy, and I ended up getting charged twice. Customer support took ages to help me resolve it.
katerina123
Athens
2.0
Not recommended
Had a bad experience with my last trip. The staff seemed overwhelmed, and it felt very disorganized. Definitely considering other options next time.