jessica_l
Miami, FL
3.0
Not impressed
Three stars for decent prices but the delays are getting ridiculous. I've dealt with worse but come on, get it together.
user1234
Los Angeles, CA
3.0
It's okay
The overall experience was okay, just average. Flights got delayed but it wasn't the worst thing ever. I guess you get what you pay for.
dannyboy234
Seattle, WA
3.0
Mixed Feelings
Flew back home and while the flight left on time, the crew wasn’t very friendly. I felt a little rushed and it took a while to get our bags.
mark_the_builder
Phoenix, AZ
3.0
Mixed feelings this time
My recent experience wasn't the best. Flight was fine, but the boarding process felt chaotic. I get that everyone rushes, but a little orderly wouldn’t hurt.
zachary99
New Orleans, LA
3.0
Just okay
The price was right, but the seating felt cramped and the in-flight entertainment was lacking. I've had better experiences elsewhere.
Jessica M.
Austin, TX
3.0
Mixed feelings about my last flight
I recently flew with Southwest and honestly, I have mixed feelings. The flight itself was okay, but we were delayed for over an hour, and nobody really gave us updates. It was frustrating sitting there without knowing what was going on. The staff was friendly when we finally took off, though. I just expected better communication.
Ethan R.
Dallas, TX
3.0
Mixed feelings
The flight was fine but they really need to work on their customer service. My connection got delayed and nobody seemed to know what was going on.
mark87
Phoenix, AZ
3.0
Decent but Needs Improvement
I booked a round trip to New Orleans and the first leg was fine, but the return trip was overbooked. We ended up being late and it was a bit chaotic. Not my best experience.