Bill K.
Chicago, IL
4.0
Nice airline
Legit had a great trip! The flight was comfortable and the crew went above and beyond to assist. Will definitely use them again.
Mary
Orlando, FL
5.0
Best Airline for Budget Travelers!
I’m a loyal Southwest customer! Flew to Orlando last week, and I’m blown away by the service. They treat you right and the prices are unbeatable!
nikki_j
Miami, FL
5.0
Best airline ever!
Every flight I’ve taken with Southwest has been spot on. Their customer service is top-notch and they really care about their passengers. Just flew to Denver, no issues at all!
Thomas
Seattle, WA
5.0
Fantastic service!
I just had the best experience traveling with Southwest. The staff was super helpful, and my flight was smooth. I think I'll always choose them for my travels!
kyle.miller
Houston, TX
4.0
Solid Choice
Used Southwest for a quick trip to Denver. Affordable fares and a nice experience overall. Worth booking again!
Jessica
Dallas, TX
4.0
Good Experience Overall
I flew with Southwest from Dallas to Las Vegas last month. The flight was smooth, and the crew was friendly. The only downside was a slight delay at boarding, but overall I was satisfied.
James T.
Los Angeles, CA
4.0
Decent service overall
Southwest is pretty reliable. I mostly like their no baggage fees policy, but one time I had to wait a bit longer for customer service to respond. Still, overall I’m satisfied.
jessica_l
Miami, FL
3.0
Not impressed
Three stars for decent prices but the delays are getting ridiculous. I've dealt with worse but come on, get it together.
Eugene C.
San Antonio, TX
2.0
Not Impressed
Flying with Southwest this time was a letdown. The plane was older and felt cramped, plus the flight attendants seemed rushed. I expected better based on past experiences.
user1234
Los Angeles, CA
3.0
It's okay
The overall experience was okay, just average. Flights got delayed but it wasn't the worst thing ever. I guess you get what you pay for.
Anna M.
Seattle, WA
5.0
Fantastic service!
Just had a wonderful trip with these guys! The staff was super friendly and made everything smooth from check-in to landing.
Sarah J.
Chicago, IL
5.0
Loved It!
Southwest is my go-to airline! Flew to Miami and everything was perfect. Great service, on-time departure, and free checked bags! Can't ask for more.
Laura D.
Austin, TX
4.0
Love the casual vibe
Southwest’s crew is always friendly and laid-back. Makes flying less stressful! I recently scored a great deal on my ticket. Definitely going to keep flying with them.
Tamara W.
Phoenix, AZ
4.0
Good but could improve
Overall, I had a good time flying with Southwest. The staff was friendly, but the boarding process was a bit chaotic.
dannyboy234
Seattle, WA
3.0
Mixed Feelings
Flew back home and while the flight left on time, the crew wasn’t very friendly. I felt a little rushed and it took a while to get our bags.
mark_the_builder
Phoenix, AZ
3.0
Mixed feelings this time
My recent experience wasn't the best. Flight was fine, but the boarding process felt chaotic. I get that everyone rushes, but a little orderly wouldn’t hurt.
valerie123
New York, NY
5.0
Reliably great!
I can't praise Southwest enough. Affordable fares, no hidden fees, and they really make it easy for passengers. Just booked another trip and I’m sure it’ll be just as great as before!
zachary99
New Orleans, LA
3.0
Just okay
The price was right, but the seating felt cramped and the in-flight entertainment was lacking. I've had better experiences elsewhere.
Jessica M.
Austin, TX
3.0
Mixed feelings about my last flight
I recently flew with Southwest and honestly, I have mixed feelings. The flight itself was okay, but we were delayed for over an hour, and nobody really gave us updates. It was frustrating sitting there without knowing what was going on. The staff was friendly when we finally took off, though. I just expected better communication.
Ethan R.
Dallas, TX
3.0
Mixed feelings
The flight was fine but they really need to work on their customer service. My connection got delayed and nobody seemed to know what was going on.