Rebecca
Los Angeles, CA · September 21, 2025
I really wanted to like SimplePractice, but it’s been a letdown. The customer service is terrible, they take ages to respond to queries and when they do, it’s not helpful. Plus, I experienced a lot of glitches while using the platform, which has been super frustrating.
Sarah T.
Seattle · August 5, 2025
I was really excited to try out SimplePractice, especially after hearing good things. But I was let down when I had an issue with billing. I reached out to support, and it took them ages to get back to me. And when they finally did, it felt like they didn’t really listen to my problem. I expected more for the price I paid. Not impressed.
katy_w
Miami, FL · July 12, 2024
I like SimplePractice for its simplicity, but some features could use upgrades. The billing and insurance verification could be smoother. Still, I find it useful for keeping everything organized.
Sarah
Los Angeles · January 6, 2024
I was really excited to use SimplePractice but ended up really disappointed. The billing system is complicated, and I had a hard time getting in touch with customer support. It took weeks to resolve my issues, and they were pretty unhelpful throughout.
Tommy
New York · November 19, 2023
Honestly, I expected more from SimplePractice. The app crashes often, and trying to navigate through the features feels clunky. I thought it would make my practice easier, but it just added stress.
Tina M.
Boston, USA · July 15, 2023
I had an urgent issue and it took forever to get a response from support. I expected better from a paid service. Features are decent but if help isn’t there when needed, what’s the point?