Nina G.
Los Angeles · June 28, 2026
Frustrated with my order
Ordered a coat and it showed up three weeks late. When I contacted support, they weren’t helpful at all. I won’t be shopping here again!
Sophia L.
New York · May 19, 2026
Horrible experience
My package was late and the items were not what I expected.
jenny_lane92
Miami · May 16, 2026
Good styles but overpriced
Love their unique styles but prices are really high. Check out the sales though!
Rita
Los Angeles · April 29, 2026
Disappointed with fabric
I ordered a dress that looked stunning online but when it arrived, the fabric felt cheap. The fit was off too, so I ended up returning it. Customer service was alright, but it could've been smoother.
David C.
Houston · April 7, 2026
Very poor quality
My recent experience was awful! The shoes I bought were already damaged out of the box. Tried contacting customer service multiple times but got no response.
mike_j
Austin · March 29, 2026
Not impressed
App supposed to be user-friendly, but I struggled to navigate it.
david_s
Seattle · February 23, 2026
Frustrating returns process
I returned some shoes and it’s been weeks with no refund. Customer service said it’s 'in process' but I’m losing my patience. Definitely not shopping here again.
Katie J.
Boston · February 13, 2026
Love this site!
Shopbop has quickly become my go-to for fashion. Super easy ordering process, got my items in just a few days. And the clothes look just as good in person!
Ella R.
Chicago · December 31, 2025
Disappointing quality
I ordered a dress that looked great online, but in person it was poorly made. The fabric felt cheap and it didn’t fit properly. I expected better for the price.
Sarah W.
Boston · December 31, 2025
Never again!
Horrible service! I had issues with my return and they ignored my emails.
Emily
New York · November 22, 2025
Nice selection but slow shipping
I love the variety of clothes on Shopbop, tons of cute stuff! I ordered a dress that cost around $150. However, it took over a week to arrive. If you can wait, it’s worth it.
Sophie
Chicago, IL · October 19, 2025
Mixed Feelings
I like the aesthetic of Shopbop but honestly, some items didn't match the description. The fit was off on a couple of tops I tried. Overall, I’m undecided if I’ll order again.
roxy_g
Miami, FL · October 12, 2025
Just Okay
Had some ups and downs here. The selections can be amazing, but I’ve faced issues with returns and sizes being off. It's like a gamble sometimes.
Lisa J.
New York · October 11, 2025
Worst experience ever
I received the wrong item. Unbelievable!
Alex T.
Portland · August 7, 2025
Decent but needs improvement
Some items are great, but a few I received were damaged. Packaging wasn't too secure. I like their collection overall, just hope they can fix these issues.
Olivia R.
Phoenix · June 3, 2025
Nice items, but high prices
I love some of the pieces, but they really need to work on pricing. It feels like a luxury store without the luxury quality. Sales help a bit but it's still pricey.
Monica F.
San Diego · April 28, 2025
Avoid if you want quality
I purchased a jacket and it fell apart after one wash. Super disappointed, will not buy again from here.
littlegem
Seattle, WA · April 27, 2025
Pretty Good Overall
Love that they carry unique brands! My last sweater purchase was a hit. Just minor issues with sizing, but nothing too crazy. Happy with the service.
Liam K.
Seattle · April 5, 2025
Great finds but high prices
I found some amazing dresses that fit perfectly! The only issue is that some items are pricey. Overall, I’m pretty happy with my purchases.
Andrew
San Francisco, CA · January 26, 2025
Solid Experience
My first order went surprisingly well. Quick delivery and the denim I bought was awesome. Just hope they keep the quality up!