Max
Berlin
2.0
Could Be Better
Booked a getaway with some friends. The deal looked promising but several aspects were off. I expect more for the price I paid.
johnnyB_good
Los Angeles, CA
2.0
Not what I expected
I tried Secret Escapes for a romantic getaway. The hotel looked great online, but it was under renovation. Felt misled and disappointed. Wouldn't recommend.
Maria
Miami, FL
2.0
A bit of a letdown
I booked a holiday package for Hawaii. It was okay, but the communication with customer support was slow. Not sure I'd use them again.
benjamin_91
Austin
2.0
Room for Improvement
I found the deal I wanted, but the booking took longer than expected. Really hope they fix their system. Need better communication.
Anna
Los Angeles
2.0
Not Great
I had high hopes but the support was lacking. I tried to contact customer service about an issue and had to wait too long for a response.