max1990
San Francisco
3.0
Not bad, but lacking
Rates are decent, but the mobile app has some bugs. I've been using it for a year. Just wish it was more reliable to navigate.
Lisa
Miami
3.0
Could be better
I like the ATM availability, but the online interface could be much better. I've had a couple of glitches while checking my balance.
john_doe89
Chicago
3.0
Mixed feelings about the service
Honestly, I had a decent experience with Santander. The website is okay, but it can be a bit slow sometimes. My last transfer took longer than I expected, which was frustrating. Overall, not bad, just a few hiccups.
Mikail
Miami
3.0
Not bad, but not great
I was hoping for a bit more from Santander. It works fine for withdrawals and deposits, but the online banking could use a facelift. It's okay, but I think there's room to improve their interface.
Mike
Dallas
3.0
Just okay for me
The banking services are fine, but sometimes it feels like they don’t care too much about resolving customer issues promptly.
anna.k
Austin
3.0
Average service
Been a customer for a while, but lately it's just been okay. They really should enhance their customer support as it can be frustrating.
john_doe92
Los Angeles
3.0
Decent bank, but some hiccups
Service is generally good, but I’ve experienced long wait times at the branch a couple of times. Also, some features on the app are a bit clunky.
Sarah M.
Chicago
3.0
Ok, but not ideal
They have nice offers and the online banking is okay. I faced an issue while transferring money, took a while to resolve. Feels just average overall.
Michael
Seattle
3.0
Struggled with customer support
I tried to reach the support for a billing issue, and it took forever. They need to improve their helpdesk response times. Not really impressed.