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Santander

Santander

3.617 reviews

Jessica

New York

5.0

Simply the best banking experience!

I've been with Santander for over two years now and I can't say enough good things! Their customer service is always friendly and they respond fast. The app is super easy to use and I love the low fees. Highly recommend them!

max1990

San Francisco

3.0

Not bad, but lacking

Rates are decent, but the mobile app has some bugs. I've been using it for a year. Just wish it was more reliable to navigate.

Lisa

Miami

3.0

Could be better

I like the ATM availability, but the online interface could be much better. I've had a couple of glitches while checking my balance.

john_doe89

Chicago

3.0

Mixed feelings about the service

Honestly, I had a decent experience with Santander. The website is okay, but it can be a bit slow sometimes. My last transfer took longer than I expected, which was frustrating. Overall, not bad, just a few hiccups.

Mikail

Miami

3.0

Not bad, but not great

I was hoping for a bit more from Santander. It works fine for withdrawals and deposits, but the online banking could use a facelift. It's okay, but I think there's room to improve their interface.

Mike

Dallas

3.0

Just okay for me

The banking services are fine, but sometimes it feels like they don’t care too much about resolving customer issues promptly.

anna.k

Austin

3.0

Average service

Been a customer for a while, but lately it's just been okay. They really should enhance their customer support as it can be frustrating.

Emma

Los Angeles

4.0

Good, but could be better

I mostly like using Santander for my savings account. The interest rates are decent, but I had some trouble getting in touch with customer support one time. Not a huge deal, but it made me a bit uneasy. Still, I’ll stick around.

john_doe92

Los Angeles

3.0

Decent bank, but some hiccups

Service is generally good, but I’ve experienced long wait times at the branch a couple of times. Also, some features on the app are a bit clunky.

max1990

Seattle

4.0

Solid service, happy with my choice

I’ve had a positive experience with Santander. Their ATM network is extensive, and I appreciate the convenience when I travel. Had a question about my account this week and they were quick to help me out.

Emily J.

New York

5.0

Awesome banking experience!

I've been with Santander for two years and I’ve never had any issues. The mobile app is user-friendly and the customer service is fantastic. Just opened a savings account with a good interest rate, really happy!

Sarah M.

Chicago

3.0

Ok, but not ideal

They have nice offers and the online banking is okay. I faced an issue while transferring money, took a while to resolve. Feels just average overall.

Michael

Seattle

3.0

Struggled with customer support

I tried to reach the support for a billing issue, and it took forever. They need to improve their helpdesk response times. Not really impressed.

tomas88

Boston

4.0

Reliable bank with a few minor flaws

They are pretty reliable, and I’ve had no major issues. I just wish the mobile app had more features. It does the job, but I hope they roll out some updates soon. All in all, it's a decent bank.

James B.

Austin, TX

4.0

Good service, but a tiny hiccup

I've been a Santander customer for about a year now, and overall, I'm pretty happy. Their app is user-friendly and makes banking so easy. Recently, I had a small issue with a transfer taking longer than expected. I called customer service and they sorted it out quickly, but I wish it hadn't happened in the first place. Otherwise, no complaints!

Lily

San Francisco

4.0

Good overall, enjoy the perks

Santander does a lot right. The cash back offers are nice and I've saved some money. Had a small issue with a transaction, but it was resolved promptly. Happy with the service overall.

Isabella

Austin

5.0

Amazing experience!

Just opened an account last month and it’s been amazing so far! The staff in the branch were super helpful, and I love the mobile app. Everything feels secure and easy to navigate couldn’t be happier!