Petfinder

PetfinderVerified

3.447 reviews
J

johnnypaws

Miami, FL · April 15, 2026

Great selection, slow feedback

Petfinder has a great range of animals to adopt, but the feedback from potential owners could be way faster. I loved my experience, but the waiting was annoying.

L

loveskitties

New York, NY · March 24, 2026

Terrible customer support

I can’t believe how unresponsive they are! I tried to contact support about an issue, but no one replied. Very frustrating.

H

happyadopter

Atlanta, GA · November 22, 2025

Great experience overall!

I found my puppy on Petfinder, and it was a fun journey. Communication could use some work, but finding my furry friend made it all worth it!

M

Mike

Chicago, IL · October 15, 2025

Frustrating Experience

I thought Petfinder would make adopting easier, but it was a hassle. I found a lovely dog I wanted to adopt, but the application process took forever. They kept asking for more documents each time, which was so annoying. Honestly, I ended up going to a local shelter directly instead. I just didn’t have the patience for all the back and forth.

M

MaddieBear

Chicago, IL · October 10, 2025

Could use improvements

Found a few potential pets, but the app kept freezing. It made the whole experience stressful, not what I expected.

P

petlover_jane88

Atlanta, GA · July 14, 2025

Too Many Ads

Too many ads here, hard to find pets.

S

SammyP

Phoenix, AZ · June 16, 2025

Just Okay, Not Impressed

Okay selection, but the site felt outdated and slow.

J

Jessica.M123

Denver, CO · February 26, 2025

Not great experience

I was really disappointed with Petfinder. I found a dog I liked but the application process was super confusing. They need to simplify it.

K

KathyR

San Francisco, CA · August 8, 2024

Happy with my new friend!

I finally adopted a lovely cat last week! The site helped me find a local shelter fast, but I wish they were more responsive. Still, in love with my new buddy!

S

shelby99

Seattle, WA · March 29, 2024

Not worth the hassle

Had high hopes but ended up feeling let down. I sent inquiries about pets but didn’t hear back, it’s not efficient.

B

barklover24

Boston, MA · August 5, 2023

Frustrating process

I was excited to adopt, but it felt like a maze. I found the perfect dog but got no answer from the shelter for days.

R

RickD

Austin, TX · July 31, 2023

Disappointing service

Found several pets but no responses. I reached out multiple times, and it was frustrating waiting without any updates.

E

Emily J.

Los Angeles, CA · July 25, 2023

Disappointed with the Adoption Process

I recently tried to adopt a cat through Petfinder, and the experience was frustrating. It felt like every listing was outdated or the pets had already been adopted. Plus, I reached out to several shelters, but the response time was incredibly slow sometimes up to a week. I expected much better coordination and communication from such a well-known platform.