johnnyboy88
Houston, TX · March 17, 2025
I had a really bad experience. My order got delayed without any notice. I reached out to support, and they were super unhelpful, just kept saying 'it'll be there soon' with no real info. Definitely won't shop here again.
Sophia L.
New York, NY · January 9, 2025
I recently ordered some supplies for a project and was really impressed with the selection Michaels has. The website was easy to navigate, and my order arrived on time.
Linda S.
Austin, TX · January 5, 2025
Order process was smooth, but the wrong items showed up. Frustrating, but I managed to return them easily.
mike_1985
San Diego, CA · December 25, 2024
Always a good experience!
jake88
Chicago, IL · November 19, 2024
Had a decent experience, items were okay. Shipping was a bit slow, but everything came intact.
CraftyNina
Miami, FL · November 15, 2024
They messed up my order and no one at customer service seemed to know how to fix it. I expected better after spending so much.
Emily K.
Seattle, WA · October 21, 2024
Some things went well, like delivery was on time. But a few items were out of stock, which was disappointing. The website was a bit clunky to navigate, not sure if I’d recommend them.
Jessica M.
Chicago, IL · September 22, 2024
I've ordered from Michaels a couple of times. Their craft supplies are great, but it takes forever for my orders to arrive. I expect faster shipping for what I pay.
robertm88
Phoenix, AZ · September 16, 2024
I had high hopes but the last two orders were just bad. Late shipping, poor packing. I might just go to a local store from now on.
jessica_loves_art
Austin, TX · August 16, 2024
The range of products is fantastic and I always find unique crafting items. However, my last order was delayed, and I had to reach out for updates, which was frustrating.
Sarah J.
Los Angeles, CA · August 15, 2024
I love Michaels for their variety of crafting supplies. My last order took longer than expected to arrive, and the tracking updates weren't very informative. But once I got my items, they were just as described!
craftycat
Miami, FL · May 15, 2024
Shipping was a bit off. The items are good, just wish I got them on time.
karla.b
Atlanta, GA · April 26, 2024
Every time I've ordered, there's been at least one mistake or missing item. It's frustrating. I want to love Michaels, but this is getting old.
Sarah L.
Los Angeles, CA · April 12, 2024
I ordered some art supplies and it took forever to arrive. When it finally did, one of the items was damaged. Tried to contact customer service, but got a long wait and no real help. Not happy with the service at all.
Samantha J.
Los Angeles, CA · March 24, 2024
I ordered some craft supplies for my son's project. The website was easy to navigate, but my order took longer than expected to arrive. Overall, not bad but could be better.
mama_ella
Seattle, WA · March 15, 2024
Literally the worst. I spent over $100 and got wrong items. No way to get a refund easily, they just don’t care about customers.
mike123
Seattle, WA · February 1, 2024
I was really disappointed. My last order came late, and some of the items were damaged. Tried to contact support but it was a hassle.
Emily
Chicago, IL · January 20, 2024
The delivery came fast, but my order had one wrong item. Customer service was helpful in fixing it, but it took longer than I expected.
Olivia T.
Orlando, FL · October 3, 2023
I placed an order that turned into a mess. Received the wrong items twice, and support just kept giving me the runaround. I'm done with Michaels.
chocolatelover
Orlando, FL · September 25, 2023
I received my order late and a few items were missing. Terrible communication from customer service.