nikki_art
Miami, FL · June 23, 2026
Not great, not terrible
I love their products but had a hard time with my last order. It was missing a couple of things, but they fixed it after a few emails.
EmilyR
Phoenix, AZ · January 4, 2026
Tough Experience
I was disappointed with my recent order. The paint I bought was completely dried out. I tried contacting support but it took ages for them to respond.
johnny89
Houston, TX · September 11, 2025
Not impressed
Ordered a few items, and half of them were damaged upon arrival. Customer service was slow to respond. Disappointed.
Kathy
New York, NY · August 26, 2025
Could be better
I usually love Michaels, but my recent order had a lot of missing items. I had to call them to fix it, which took ages.
johnny_rocker
Los Angeles, CA · July 15, 2025
Not impressed
I thought I'd find more unique items. Most of the things were pretty standard and I ended up returning some stuff. Not the best experience.
AshleyP
Salt Lake City, UT · March 29, 2025
Not Impressed
Overall really disappointed by my last order. The shipping delays were frustrating and caused a lot of problems for my project.
CraftyNina
Miami, FL · November 15, 2024
Disappointing service
They messed up my order and no one at customer service seemed to know how to fix it. I expected better after spending so much.
Emily K.
Seattle, WA · October 21, 2024
Not great, not terrible
Some things went well, like delivery was on time. But a few items were out of stock, which was disappointing. The website was a bit clunky to navigate, not sure if I’d recommend them.
robertm88
Phoenix, AZ · September 16, 2024
Not worth the hassle
I had high hopes but the last two orders were just bad. Late shipping, poor packing. I might just go to a local store from now on.
karla.b
Atlanta, GA · April 26, 2024
Repeat issues
Every time I've ordered, there's been at least one mistake or missing item. It's frustrating. I want to love Michaels, but this is getting old.
Sarah L.
Los Angeles, CA · April 12, 2024
Disappointing Experience
I ordered some art supplies and it took forever to arrive. When it finally did, one of the items was damaged. Tried to contact customer service, but got a long wait and no real help. Not happy with the service at all.
chocolatelover
Orlando, FL · September 25, 2023
Horrible Service
I received my order late and a few items were missing. Terrible communication from customer service.
James
Springfield, IL · July 27, 2023
Poor delivery experience
Delivery took forever, items arrived damaged.