martin_k
Austin · July 27, 2025
Disappointed with the service
The software is nice, but my billing issues were a huge hassle. It took over a week to resolve it and I lost so many hours trying to contact support.
nina1992
Chicago, IL · March 4, 2025
Not that great honestly
Glitchy and slow.
bobby1987
Chicago · September 27, 2024
Not what I expected
I was really excited about using Intercom, but it turned out to be a disappointment. The analytics aren’t as detailed as I thought. I expected more for the price.
Sarah
New York · September 2, 2024
Disappointing Experience
I really wanted to like Intercom, but the support is just lacking. I struggled to get my questions answered and it took ages to get a response. Plus, the integration didn't work as advertised. I expected way more for the price.
Jessica
New York · August 4, 2024
Not impressed at all
I really expected more from Intercom. The chatbot was confusing for my customers and support took ages to respond. I won't be renewing my subscription.
susan.b
Miami, FL · February 25, 2024
Disappointed with support
I really wanted to love Intercom, but customer support has been a letdown. I had multiple tickets open for days, and only after escalating did I finally get a response. The platform does have useful features, but if you can't get help when you need it, what's the point?
Laura S.
San Francisco, CA · February 8, 2024
Disappointing experience with Intercom
I really expected more from Intercom. The setup was confusing, and honestly, the customer support barely helped. My inquiries about the integration kept getting passed around without real resolutions.
Liam O.
Dublin, Ireland · September 12, 2023
Frustrating experience
I had so many issues with this software. The interface is clunky and it's hard to get things done. Customer support was not helpful at all. Wouldn't recommend it.