tina_444
Dallas
2.0
Disappointed overall
I just wasn't impressed at all. The hotel looked great from the outside but inside it was a different story. The bathroom was small and the shower didn’t work properly. I expected better.
Samantha
San Francisco
2.0
Another letdown
There were issues with check-in and I had to wait for an hour. The front desk promised to fix it, but they just seemed overwhelmed. Definitely not the level of service you expect from Hyatt.
Brad K.
Dallas, TX
3.0
Okay, But Could Be Better
Had a decent stay at Hyatt. The staff was friendly, and the bed was comfortable. But they really need to work on their cleanliness and maintenance issues.
Angela C.
Atlanta
3.0
Mixed feelings
Some things were good, like the bed was comfy and the restaurant had decent food. However, the first night was noisy, and the fridge in our room was broken. I might give it another chance, but I’m hesitant.
Linda
Chicago, IL
2.0
Disappointing Experience
I stayed at the Hyatt for a weekend getaway and was really let down. The room was dirty when we checked in, and we had to wait forever for someone to come clean it. Not what I expected for the price.
jason_m
Seattle
1.0
Very Disappointing Trip
With the amount I paid, I expected way better service. The room had maintenance issues and it took forever for someone to fix them.
david_green
San Francisco
3.0
An Alright Hotel
Hyatt was decent. The bed was comfy and the view from my room was nice. Nothing out of the ordinary, though. I've had better stays elsewhere.
lily_b
San Francisco
2.0
Not worth the price
I expected a lot more from Hyatt. The amenities were lacking and the place felt outdated. Breakfast wasn’t included, which felt cheap for what I paid. I won’t be recommending this place.
mike_g
San Francisco, CA
2.0
Not Worth It
Just another overpriced hotel. The location was decent, but everything else fell short. The check-in process took ages, and the complimentary Wi-Fi was painfully slow.
Emily
Boston
3.0
Average Stay
The location was good, but the service was hit or miss. Front desk was friendly, but housekeeping missed a few things. Overall, just okay.
lucy_loves_travel
Austin
3.0
Met My Expectations
It was a decent stay! Clean rooms and nice amenities. While not the best Hyatt I've stayed in, it definitely met my needs.
david.b
Seattle, WA
1.0
Frustrating Experience
I was really looking forward to my stay, but left feeling frustrated. The heating didn’t work properly, and it took ages for maintenance to arrive. I expected more.
Samantha
Chicago
1.0
Terrible experience
This was hands down the worst hotel experience I've ever had. I arrived and my room wasn’t even ready. The front desk didn’t offer any help and I had to wait for over an hour. Really unacceptable.
johnny456
Las Vegas, NV
1.0
Never Again!
This was by far the worst hotel experience I’ve ever had. The staff was rude, the hot water didn’t work, and I found hair in my bed. Can’t believe I paid so much for this.
SarahT
Los Angeles
1.0
Terrible Customer Service
I booked a room but when I arrived they had no record of my reservation! After waiting for over an hour, they finally found me a room. Ridiculous!
Emma R.
Miami, FL
1.0
Very Unhappy
Got a room with a view of a brick wall. Seriously?! And the bathroom was tiny. Totally not worth the money. I won’t be booking with Hyatt again.
Tarek
Chicago
2.0
Not what I expected
I’ve stayed at Hyatt in other locations and loved it, but this one was a miss. The breakfast was subpar and overpriced. And there were weird noises coming from the pipes all night, couldn’t sleep well at all.
brandon2011
Seattle
2.0
Room was okay, but that’s it
I booked a suite, and it was decent, but honestly, everything else was just lackluster. The amenities weren’t impressive and overall felt overpriced.
Sarah
New York, NY
2.0
A Mediocre Stay
Honestly, the Hyatt didn’t impress me. It’s not terrible, but for the price, I expected better service and amenities. The breakfast was subpar, too. I wouldn’t rush back.
Sarah_M
New York
2.0
Disappointing Experience
I stayed at the Hyatt in downtown last month and was really let down. The room wasn’t clean, and I found hair in the bathroom. I complained to the front desk, but they didn’t do much to resolve it. For the price I expected better, honestly.