Sarah W.
New York
5.0
Always a Great Experience!
I’ve used Hotels.com for years now and I love it! The booking process is super easy and I always find great deals. Just booked a hotel for my trip to Miami, can’t wait!
Victoria
San Francisco
5.0
Best Booking Experience!
This is hands down the best travel site I’ve used. The rewards program is fantastic! Just redeemed my points for a hotel stay in Vegas, super excited!
Michael
Chicago
4.0
Reliable as always
I've been using Hotels.com for years now. Always found decent deals and the rewards program is a nice perk. My last stay was great clean room and friendly staff!
Emily
Boston
4.0
Great for Last-Minute Plans
I really liked using Hotels.com for a last-minute trip. They had plenty of options available, and I found a nice spot in just a few minutes. Prices were reasonable too!
Jessica L.
San Francisco
4.0
Decent but needs improvement
Overall a good experience but had issues with customer service when I wanted to make changes to my booking. They resolved it eventually, but it took longer than expected.
Emilia R.
Chicago
3.0
Mixed Feelings
I found a decent hotel for a fair price, but the customer service was a little slow when I needed help with my reservation. It wasn’t terrible, just not great either.
Tom W.
Seattle
5.0
Fantastic service!
Had a great trip thanks to Hotels.com. Booked a hotel last minute, got a fantastic deal and an awesome room with a view. Definitely recommending it to friends!
Sarah J.
Los Angeles
4.0
Great experience overall, minor hiccup
Used Hotels.com for booking a weekend getaway in San Francisco. Everything was smooth, the hotel was nice and the price was great. Only downside was some confusion with the check-in process, the staff at the hotel didn’t have our reservation listed right away. But it got sorted out quickly, so overall I’m pretty happy!
katie_88
Miami
5.0
Perfect getaway planning
Really impressed with Hotels.com! The booking process was super easy, and the hotel I stayed at was even better than expected. Already looking to book my next trip!
max1990
Austin
5.0
Loved it!
Hotels.com really saves me money on my travel. Just used it for a weekend trip and the savings were insane. The hotel was perfect, couldn’t ask for more.
John S.
New York
4.0
Good experience overall
Used Hotels.com for booking my trip to Miami. Everything went smoothly, got a nice hotel at a decent price. Only issue was that the confirmation email took a while to arrive.
Max
Miami
4.0
Pretty Good but Room for Improvement
Great experience overall, but the website could be a bit more user-friendly. Took me a while to find the filters I wanted. Still, I got a good deal so I’m happy.
johnnytravels
Miami
5.0
Absolutely fantastic service!
I booked a trip to New York using Hotels.com and it was fantastic! The site is super easy to navigate, I found a great hotel for a reasonable price. Plus, the rewards program is a nice touch. Everything was perfect, definitely my go-to for travel bookings from now on!
PaulT
Houston
4.0
Good but not perfect
Had a good stay, but check-in was a bit chaotic. It took longer than expected. Still, the place was cozy and I enjoyed my time.
sarah_jane
Los Angeles
3.0
Mixed feelings
I booked a hotel through Hotels.com and it was okay but the location wasn't as described. It was a bit further from the beach than I thought. Probably will use it again but will double-check the map next time.
Emily J.
Boston
4.0
Very good, but a tiny issue
Had a nice stay using Hotels.com. The hotel was great and exactly what I needed, but the check-in process was a bit slow. Still, I'd use them again without a doubt!
john_doe_88
Los Angeles
5.0
Amazing service!
I recently stayed in a lovely hotel booked through Hotels.com and it was perfect. Everything went smoothly, the staff was friendly, and I even got free breakfast. Will definitely use it again!
anastasia_xoxo
Seattle
5.0
Loved It!
Everything about my stay was fantastic. The hotel was amazing, staff were so helpful, and booking was a breeze. Thanks, Hotels.com!