The Honest Company

The Honest Company

Verified
3.249 reviews
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Lily

Phoenix, AZ · February 25, 2026

Frustrated with them

I had a hard time returning my last order. Customer service was not helpful at all.

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Lily K.

Philadelphia, PA · October 22, 2025

Avoid at All Costs

I bought a set of baby skincare products, but my son had an allergic reaction! Now I’m stuck with these products that we can't even use. Very upset with this.

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lilmiss92

San Diego, CA · July 10, 2025

Underwhelming Quality

Really bad experience with their laundry detergent. It didn’t clean the stains and left a weird smell on our clothes. I'm not a fan.

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Nora J.

Orlando, FL · June 23, 2025

Terrible Customer Support

I had an issue with my order and no one got back to me. It’s been over a week. Seriously unprofessional for a family-oriented brand.

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Tom

New York, NY · May 25, 2025

Wasted Money

The wipes dried out way too quickly, which is a huge hassle. I threw half of them away. Really disappointing for a brand that promotes being trustworthy.

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mommysunshine88

Los Angeles, CA · February 24, 2025

Terrible experience

My order was delayed and customer service just ignored my emails. I won't be shopping here again.

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Kathy R.

Boston, MA · September 13, 2024

Never again

This was the worst experience. Products were not what I expected and support was awful.

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Alex

Atlanta, GA · July 30, 2024

Very disappointed

Products arrived damaged and it took forever to get a refund. Really let down.

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Sandy L.

Seattle, WA · April 4, 2024

Very Frustrated

The pacifiers we got broke after just a couple of uses. It’s not what I expected. My baby loves them, but I can't trust them to last long.

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Rachel M.

New York, NY · March 6, 2024

Really disappointed

I tried their cleaning products, but they don't work as advertised. I had to scrub much harder than I expected. Also, it took a week to get my order shipped, which felt excessive. Not worth the hassle.

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