Getaround

Getaround

2.653 reviews
M

Mike

Los Angeles, CA · April 11, 2026

Not worth it

Car was dirty and unavailable.

C

Chris J.

Portland, OR · March 20, 2026

Another disappointing rental

The car was not cleaned and smelled bad. I expected better quality for the price. Perhaps I was lucky last time, but this time it was very underwhelming.

T

TravelGuru93

San Francisco, CA · December 11, 2025

Frustrating experience with booking

The car I reserved was not available at the last minute. Ended up with a different one that was not in great condition. The customer service promised a discount, but I never saw it reflected in my account.

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lucky_dog

Miami · July 19, 2025

Very disappointing

I was really looking forward to renting through Getaround, but the car I wanted was unavailable last minute. Also, the rates felt a bit high for the quality of the vehicle I got. Not happy.

K

kimmy87

Seattle · June 18, 2025

Rough experience

It was tough to get my car on the day I needed it. The host canceled last minute and finding a replacement took ages. I really expected better from them.

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Tanya B.

Denver, CO · May 1, 2025

Not great, but not the worst

The car was okay, just not the best experience. The pickup took a long time, and the app crashed on me once. Could use some improvements.

T

Tom A.

Boston, MA · December 9, 2024

Not impressed

Had issues finding the car and customer service was not helpful. I expected better for the price.

R

Rebecca

San Francisco, CA · November 10, 2024

Unpleasant surprise

Charged more than expected. Not happy with hidden fees.

A

anna_m

Atlanta, GA · November 6, 2024

Mediocre service

It was convenient, but I was left unhappy with the overall experience.

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Lucas

Austin · October 23, 2024

Not great, not terrible

The whole experience was a bit underwhelming. Had a decent car but some fees were unexpected. Probably won't rush back to use it again.

R

Ravi

Chicago, IL · July 30, 2024

Disappointing service

Had to wait for over an hour for the car.

E

EllaB

Portland · June 8, 2024

Frustrating experience all around

Very disappointed. The car wasn't clean and had issues. Tried to contact support but they took too long to respond. Switched to another service instead.

J

Jessie L.

New York, NY · January 3, 2024

Frustrating experience

Had a lot of issues with the app.

D

Daniel

New Orleans, LA · November 1, 2023

Seemed okay

First time using it, and the process was okay, but they need to improve vehicle options and availability.

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Lilly

Austin, TX · September 7, 2023

Not impressed with my rental

Once I got to the car, it was almost empty on gas. Also, the inside was messy, not what I expected for the price I paid. I'm not sure if I’ll use it again.

E

emily23

San Francisco · August 24, 2023

Disappointing experience

I had to wait for over an hour for the car. The owner was late, and communication could've been way better. Not impressed at all.

B

Ben

Boston · August 21, 2023

Disappointed with the support

Had a problem with my reservation and customer support was not helpful. Took too long to get a response and they didn't solve my issue. Not impressed at all.

M

mark_t

Chicago · August 17, 2023

Really let down by the service

Had a big issue with my last booking. The car had some problems and I had to wait forever to get help. Not worth the hassle.