carlover2023
Miami, FL · July 3, 2026
Very disappointed
Tried using Getaround for the first time, but the car was unavailable and I couldn’t reach customer support. Waste of time.
Joan D.
Philadelphia, PA · November 22, 2025
Super let down with my booking
I booked a car on the app for my trip, but when I got there, the car was in terrible condition. I couldn't reach the owner to resolve it, and customer support was of no help either. It ruined my entire weekend.
david_smith89
Seattle, WA · November 9, 2025
Bad car management
The car I booked was not where it said it was. Had to cancel last minute.
Jessica
Los Angeles, CA · July 12, 2025
Terrible experience!
I booked a car for a road trip, but when I arrived to pick it up, the owner had already canceled. I was stuck without a car at the last minute, and Getaround support was unhelpful in finding a solution. I would not recommend this service!
olivia.j
Phoenix, AZ · March 28, 2025
Very frustrated
Had to deal with an awful vehicle. Dirty and maintenance was poor. Really disappointed.
AngryTraveler101
Miami, FL · October 3, 2024
Terrible support and service
I had a major issue with my booking and no one from support replied to my messages. I was left stranded for hours at the pickup location. Completely disappointed and I will never use this service again!
just_a_guy
Denver, CO · May 14, 2024
Not great
Too many hidden fees that were not clear upfront.
angry_customer99
Austin · February 7, 2024
Terrible service
I had a really bad experience with Getaround. The car didn’t start, and it took ages to get customer support on the line. I ended up stranded and had to cancel my plans. Will not use again!
AngryJoe
Orlando, FL · September 14, 2023
Awful service and terrible cars
I had an issue with my last rental where the vehicle was not only dirty but it stopped working halfway through my trip right when I was in a rush. The support team didn’t help me out at all, leaving me stranded. Very disappointed!