Cleveland Clinic

Cleveland Clinic

Verified
3.151 reviews
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Sarah

Cleveland, OH · January 26, 2024

Good experience overall

I had a surgery at Cleveland Clinic last month. The staff was mostly great, and the facilities were clean. The only downside was the wait time before my procedure. It was longer than expected, but the care I received was top-notch.

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Robert

Warren, OH · January 12, 2024

Very disappointed

I expected top-notch service, but the doctor barely spent time with me and rushed through my questions. Totally felt like just another number.

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SamW

Cleveland, OH · December 1, 2023

Okay Service, Lousy Follow-up

I went for a heart check-up and the staff was friendly, but I waited ages for my follow-up appointment. I called multiple times to check on my results. They really need to improve their follow-up system.

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Eli_98

Twinsburg, OH · November 3, 2023

Not Impressed

My latest visit wasn't great. I felt like I was just another number. The nurse seemed rushed and my follow-up was confusing.

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Sarah J.

Akron, OH · October 7, 2023

Not Impressed

Had to wait a long time in the waiting room. They were nice, but I felt like just another number. I expected more personalized care.

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bob_the_builder

Medina, OH · October 5, 2023

It Was Okay

It was an average visit. Had to wait a bit longer than expected. The doctor was nice but didn’t seem fully invested in my issues.

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mike77

Lakewood, OH · September 20, 2023

Okay Service

The staff was friendly enough, but it took forever to get my test results. I get that they’re busy, but a little more communication would have been nice. Overall, it was just a decent experience.

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Jessica

Cleveland, OH · September 18, 2023

Average Service

My experience wasn’t bad but wasn’t great either. The wait was longer than expected, and while the diagnosis was accurate, the in-depth discussion about treatment felt a bit rushed.

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Jasmine P.

Lima, OH · August 27, 2023

Just Average

The facility is clean, and the nurses are super nice, but I think they need to work on scheduling. I showed up for my appointment, and they didn’t even have me in the system. After 15 minutes, they found my files. I just think it shouldn’t happen at such a big place.

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JamesT93

Detroit, MI · August 7, 2023

Decent but Room for Improvement

I was referred to Cleveland Clinic for a knee surgery consultation. The doctor was knowledgeable, but the scheduling process was frustrating. I had to call multiple times to confirm my appointment and it still wasn't sorted. I hope they can streamline things a bit.

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Mark T.

Akron, OH · July 20, 2023

Solid experience overall

Had a consultation here. The doctor explained everything well, which I appreciated. Just a bit of a wait in the lobby, but the care was worth it.

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