Cleveland Clinic

Cleveland Clinic

Verified
3.151 reviews
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Linda J.

Brunswick, OH · June 19, 2026

Not What I Hoped For

Overall, I didn’t feel like the care was as comprehensive as I needed. The waiting area was crowded, and nobody seemed to have time to talk.

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Sammy88

Canton, OH · June 5, 2026

Fine Service

The wait time was a bit too long, but the staff was friendly and responsive. Overall, I think it was a decent experience.

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Tina R.

Akron, OH · March 11, 2026

Mixed Feelings

The staff is nice, but the wait times are crazy. I had to wait over an hour past my appointment time just to see the doctor.

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Mike

Twinsburg, OH · January 15, 2026

Service Needs Work

I had a very unsatisfactory experience. My appointment was abruptly canceled without proper notice, and the rescheduling process was a nightmare. When I eventually got an appointment, I waited more than 30 minutes before being seen. Overall, I felt very let down by their service.

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emilyg

Tallmadge, OH · December 18, 2025

Mixed feelings

I visited Cleveland Clinic for some tests. They were quick to get me in, which was nice. But I felt like the communication could’ve been better. I left with a lot of questions and not much clarity.

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Ben_K

Cleveland Heights, OH · December 16, 2025

Quick but Lacking

I was in and out quickly for my allergy shot, but the nurse didn’t really explain what I should expect. Felt a bit dismissive and not very personal.

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Linda P.

Cleveland, OH · November 4, 2025

Not as good as I hoped

My appointment was fine, but they forgot to follow up on my lab results. I had to call multiple times to get an update. Frustrating!

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Sarah

Cleveland, OH · August 26, 2025

Mixed feelings about my visit

I had a check-up at Cleveland Clinic last month. The staff was friendly but I waited over an hour past my appointment time. For the money, I expected better organization.

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james_smith93

Akron, OH · March 18, 2025

Somewhat Disappointed

I expected more. The service was okay, but I felt rushed during the consultation and didn’t get all my questions answered. It can be better.

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Chris W.

Cleveland, OH · February 9, 2025

Not bad, not great either

My experience was average. The doctor was okay, but the front desk staff seemed overwhelmed. I hope they get it sorted out soon.

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user12345

Strongsville, OH · September 8, 2024

Average Care

Staff was nice, but I felt overlooked during the appointment. The doctor didn’t seem to have time for me, which is frustrating. Hope it’s better next time.

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moverandshaker

Solon, OH · August 17, 2024

Mixed Feelings

I had both good and not-so-good experiences. Some aspects of their service were excellent, others felt lacking. I’m torn about going back.

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Nina M.

Cleveland Heights, OH · July 19, 2024

Good, But Not Great

Had my surgery done here, and while the doctors were fantastic, the pre-op process was confusing. I felt like I was handed off from one person to another without clear instructions. Post-op care was okay, but I wished someone had checked in on me more often.

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NinaK

Cleveland, OH · July 8, 2024

Great Care Overall

Everything went well, very professional.

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Chris K.

Pittsburgh, PA · July 2, 2024

Mixed Feelings

Visited for a routine check-up and while the doctor was knowledgeable, my appointment felt rushed. I didn’t have enough time to discuss my concerns. I also had issues with the payment system, it seemed outdated and confusing.

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Rebecca

Warren, OH · May 20, 2024

Care with Room for Improvement

I went in for a check-up, and while the doctor was thorough, I was left waiting for close to an hour. The staff were apologetic, but it still felt like poor organization. Also, I had to deal with some paperwork mishaps that were frustrating. I hope they streamline their process because I do like the care I receive once I’m in.

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Doug_90

Cleveland, OH · May 14, 2024

A Bit Frustrating

I’ve had a couple of visits for my back pain and while the doctors seem knowledgeable, the communication about treatment options has been lacking. I feel like I wasn’t given all the information I needed.

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Sarah J.

Akron, OH · October 7, 2023

Not Impressed

Had to wait a long time in the waiting room. They were nice, but I felt like just another number. I expected more personalized care.

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bob_the_builder

Medina, OH · October 5, 2023

It Was Okay

It was an average visit. Had to wait a bit longer than expected. The doctor was nice but didn’t seem fully invested in my issues.

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mike77

Lakewood, OH · September 20, 2023

Okay Service

The staff was friendly enough, but it took forever to get my test results. I get that they’re busy, but a little more communication would have been nice. Overall, it was just a decent experience.

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