Tommy
Austin · February 4, 2026
Satisfactory, but room for improvement
It was fine for a night, but nothing special. The Wi-Fi was slow, and we had to ask multiple times for extra towels. Staff were nice though, which saved the day.
Laura G.
Austin, TX · January 23, 2026
Really good for the price
I was pleasantly surprised! The staff was friendly, and the room was clean. Great value for what I paid.
Sarah J.
Seattle, WA · January 14, 2026
Disappointed with my stay
I booked a room for a weekend getaway, and honestly, it was a letdown. The room wasn't cleaned properly, and I found some hair in the bathroom. I expected more for the price I paid. Won't be coming back.
JessieM16
Miami, FL · December 1, 2025
So disappointing
Wi-Fi was terrible. Couldn't even stream anything. I expected more from a chain like this.
Mark
Miami · November 5, 2025
Disappointing overall
Had a bad experience. The AC was broken and it took hours for someone to come fix it. Felt like they didn’t care about guest comfort at all.
Joe
Miami, FL · October 20, 2025
Mixed feelings
The hotel was okay overall. Some staff members were friendly, but others didn’t seem to care much. The location was great though.
Mark T.
Los Angeles, CA · September 19, 2025
Unpleasant stay
The room was dirty and the bathroom had mold. I complained to the front desk, but nothing was done. I’m never staying at Best Western again.
Chris
Austin, TX · August 13, 2025
Okay stay
Staff were decent, but the bed was really uncomfortable.
Tina
Dallas, TX · August 2, 2025
Bad experience
Staff was rude and didn't care about my complaints. Definitely won’t be back.
Danny
Boston, MA · August 2, 2025
Decent Stay
Just a basic stay with everything you’d expect. Staff were helpful, and the location worked for me. No major complaints, but not a place I’d rave about.
Meghan_s
San Francisco, CA · July 3, 2025
Issues with billing
I was charged twice for my stay and it took days to get in touch with customer service. They finally refunded one charge, but I've lost confidence in their billing.
Samantha
Miami, FL · June 26, 2025
Very disappointing experience
Checked in late only to find my reservation wasn’t honored. They had no rooms available and offered to send me to a different hotel. This was not the service I expected!
MikeR
Seattle, WA · June 6, 2025
Awful stay
I booked a king bed and got two queens instead. No help from management, just a big letdown.
Mike_T
Austin, TX · April 28, 2025
Not bad, but room for improvement
Stayed here for a quick business trip. The bed was comfy, but the Wi-Fi was super slow, which really messed up my work plans. Staff was friendly, but they took ages to check me in. Not the worst stay, but I expected better.
Tina
Boston, MA · April 17, 2025
Not bad but not great
It was an okay experience. The breakfast was decent but could use more variety. The room was comfortable, though.
OliviaW
Phoenix · April 16, 2025
Not bad, not great
Room conditions were okay, but I was expecting better service. They need to improve their cleaning staff.
nikon_guy
San Francisco · March 25, 2025
Good for a quick stop
Perfect if you just need a bed for the night. The location was convenient, but everything felt a bit outdated. Still, it was reasonably clean.
lisa_jane82
Chicago · February 18, 2025
Alright experience
Not too bad, but not too good either. The mattress was really firm, which I didn't like. Close to some good restaurants, which was a plus.
sarah75
New York · February 6, 2025
Not worth the price
I had high hopes after seeing the photos online, but the place looked tired. The shower had low pressure and my room was quite noisy. I won’t be coming back.
TommyB
Los Angeles, CA · January 8, 2025
Not worth the price
Stay was disappointing. The room was dirty and service was slow.