John D.
Los Angeles, CA
1.0
What a Mess!
BankUp's service is beyond awful. I transferred money and it never showed in my account. Had to involve my lawyer to get it sorted out. Seriously, who manages this place?
Samantha D.
Houston, TX
1.0
Awful support
I had a problem with a charge and couldn't get in touch with anyone who could help. I ended up feeling really lost and unhappy. Not what I signed up for.
max1990
San Francisco
1.0
Never Again
I closed my account after a month. Everything felt sketchy and support was just not there. Honestly, I'd give zero stars if I could.
jessica_smith22
Miami
1.0
Awful service
I had a pretty bad experience. My account got locked for no reason and it took days to get it unlocked. Very frustrating.
jasonk
San Francisco
1.0
Regret using them
BankUp seemed promising initially but after several slip-ups with transactions and a lack of communication, I’m completely done with them.
roger_that
Chicago
1.0
So disappointing
I was really looking forward to using BankUp, but everything from the app crashing to long wait times for support has been terrible. I don’t think I’ll be sticking around.
katie_07
Austin
1.0
Complete Letdown
I expected a lot from BankUp, but they failed to deliver. Their service has numerous flaws. Very unhappy.
James S.
New York, NY
1.0
Absolutely Terrible!
I opened an account with BankUp and it's been a nightmare. Their customer service never replies. I’ve been locked out of my account for weeks now and no one cares to help. Avoid this bank at all costs.
Peter S.
Los Angeles
1.0
Frustrating Experience
I tried to open an account with BankUp, but their verification process took forever. I was left on hold for hours with customer support. Totally unacceptable.
john_doe92
New York
1.0
Terrible Service
I had issues transferring my money and it took days to resolve. Customer support was not helpful at all. I won't be using them again.
real_jamie
Denver
1.0
Avoid This Bank
They’re so slow to respond to any inquiries. Definitely not worth the hassle. I wouldn't recommend this bank to anyone.
Alex J.
Austin, TX
1.0
Not happy at all
Opened my account last month and I regret it. The app is buggy and I can't get a clear answer from support about my issues. It feels like they are ignoring me.
Alicia R.
Houston, TX
1.0
Never Again
Tried to take out a loan, and their process was so slow. I lost the opportunity and a deal because they didn’t get back to me in time. I regret choosing them.
andy_b
Seattle
1.0
Bad Experience
Had to deal with so many bugs on their app. Whenever I tried to log in, there were issues. Frustrating!