John S.
New York
1.0
Terrible Experience
I opened an account with BankLy and it was a nightmare. Their customer service is almost nonexistent. I couldn’t get help when I really needed it. Totally frustrated!
Emma J.
Chicago
1.0
Extremely disappointed
I had a major issue with my funds disappearing for a whole week. No one was able to give me clear answers when I called. I've never felt so frustrated.
Samantha
Miami
1.0
This is unacceptable
I can’t believe how often the app crashes. My budget tracking was messed up because of their bugs. Seriously considering switching.
Mark R.
Texas
1.0
Disappointed
I’m really frustrated with BankLy. I tried to open an account and their verification process was a nightmare. It took days, and I gave up in the end.
Lily R.
San Francisco
1.0
Frustrated!
Awful experience! Their customer service is the worst I’ve encountered. Waited for over an hour to get a response. Totally unhappy.
crazy_cat_lady
Boston
1.0
Useless Support
Worst customer support I’ve ever experienced. I waited on hold for over an hour just to be told to call back later. Unbelievable!
peter.p
Austin
1.0
Very Frustrating
I wanted to use their loans feature, but their system kept rejecting my application for no reason. No explanation given. What a waste of time.
Samantha
Miami
1.0
Avoid This Bank
Total scam! I was charged fees I never knew about and it’s hard to get anyone from support on the phone. I’m closing my account ASAP.