john_doe88
Los Angeles
2.0
Not impressed
Tried to set up my account and ran into so many issues. Customer support was not helpful at all. I expected better from a company like this.
John S.
New York
1.0
Terrible Experience
I opened an account with BankLy and it was a nightmare. Their customer service is almost nonexistent. I couldn’t get help when I really needed it. Totally frustrated!
Emma J.
Chicago
1.0
Extremely disappointed
I had a major issue with my funds disappearing for a whole week. No one was able to give me clear answers when I called. I've never felt so frustrated.
Sarah
New York
3.0
Decent, but needs improvements
The app is okay for basic banking tasks, but I keep running into bugs. Transferring money has been slow lately. I hope they fix these issues soon.
peter_pan
Seattle
2.0
Could be better
The concept is great but execution is lacking. Sometimes my payments don’t go through. It’s just not reliable enough at this point.
mark_w
Seattle
2.0
Getting Better?
I had some bad experiences before, but I noticed improvements lately. The app is more stable and response times are faster. Still not perfect but it’s getting there.
Samantha
Miami
1.0
This is unacceptable
I can’t believe how often the app crashes. My budget tracking was messed up because of their bugs. Seriously considering switching.
James S.
New York
3.0
Mixed feelings about BankLy
I signed up for BankLy a couple of months ago. The app is pretty decent, but I've had some trouble with customer support. My verification took longer than expected, almost a week. Once I finally got through, they were helpful, but the delay was frustrating. Overall, it’s okay but could use some improvement.
Mark R.
Texas
1.0
Disappointed
I’m really frustrated with BankLy. I tried to open an account and their verification process was a nightmare. It took days, and I gave up in the end.
Lily R.
San Francisco
1.0
Frustrated!
Awful experience! Their customer service is the worst I’ve encountered. Waited for over an hour to get a response. Totally unhappy.
max1990
Houston
2.0
Barely usable
The interface is confusing, and the transactions take a lot longer than expected. I’m looking for alternatives.
crazy_cat_lady
Boston
1.0
Useless Support
Worst customer support I’ve ever experienced. I waited on hold for over an hour just to be told to call back later. Unbelievable!
lisa85
Los Angeles
2.0
Not Impressed
I’ve had a couple of issues with transfers taking longer than expected. It’s just not reliable. I wanted to love it, but it just doesn’t work for me.
Laura S.
New York
3.0
Mixed feelings
I’ve been using BankLy for a few months now. The app looks nice and the features are cool, but sometimes it’s slow to load. I like it, but not completely satisfied.
peter.p
Austin
1.0
Very Frustrating
I wanted to use their loans feature, but their system kept rejecting my application for no reason. No explanation given. What a waste of time.
nikita.99
Atlanta
2.0
Mediocre service
The app has potential, but the service is so spotty. I keep running into random issues that make using it a hassle.
mike_2023
Chicago
2.0
Really Disappointed
I thought this would be a good bank for digital services, but the app kept crashing. I ended up missing a payment because I couldn’t access my account!
nicole.s
San Francisco
2.0
Not Great
The interest rates are decent, but their app is really slow and glitches a lot. I wouldn't recommend it unless you love frustration.
Samantha_K
Washington
2.0
Very frustrating experience
I had high hopes for BankLy, but their service has been disappointing. Frequent errors and withdrawal issues made me question if I should switch to another bank.
johnnyboy93
California
3.0
Not the best banking app
I've used better banking apps. The interface is a bit clunky and not very user-friendly. Plus, customer service took a while to respond to my inquiry.