Sarah
Chicago
I’ve had Aviva for a couple of years now. It does the job most times, but there’ve been some hiccups. I had a delayed response when I had questions about my policy. It’s not all bad, but it could be much better.
Sarah_W
Miami
They seemed fine at first but there were several hiccups along the way. Sometimes it felt like I was chasing them for answers.
Mike J.
Los Angeles
I expected better from Aviva. The coverage options are pretty limited compared to what I've seen elsewhere. Plus, getting a straight answer from their support took way too long.
Lucy
Austin
Initial setup was fine, but once I needed support, they were awful. Took days to get a response, and it wasn’t helpful.
lily_rain
Seattle
I’m really upset with Aviva. I tried to file a claim after my car accident, and their response time was terrible. I felt ignored, and it just added to my stress. Avoid them if you can!
alex_2021
Seattle
Honestly, their pricing is pretty decent for the coverage options, but the service isn’t great. I just hope I don’t need to use it often.
Mike88
Chicago
Overall, my experience with Aviva has been okay. The policy was affordable, but I did get put on hold for a long time when I called in. Guess I expected more efficiency.
angry_customer
Boston
I honestly can’t recommend Aviva. Had a major issue with a claim, their support was unhelpful, and it took way too long to fix it.
jenny23
Chicago
I've had to file a claim recently. The process was confusing and took forever. I was pretty stressed out during the wait. Not impressed, to be honest.
Sarah O.
Los Angeles
I filed a claim after my car accident and it’s been a hassle. They said they’d get back to me in a week, but it’s been over two weeks and I’m still waiting. Super disappointing!
Jessica
Atlanta
Went with Aviva thinking I’d get solid coverage and support, but it hasn’t been that way. Whenever I had questions or issues, the support team just didn’t respond in a timely manner. Quite disappointing.
Travis R.
San Francisco
I’ve been with Aviva for a while now and I’m mostly happy with my policy. It’s affordable and I appreciate the online tools they offer. Will keep using them.
Jenny
Seattle
Overall, I’m satisfied with Aviva. The premium is reasonable and I’ve had no issues with my policy. Just wish their support was a bit quicker.
tim_b
Chicago
Had decent coverage, but when I needed them, they were very slow to respond. Still deciding if I'll stick with them next year.