neshka256
Denver
3.0
Decent But Lacks Some Support
The insurance itself is fine, but when I needed help understanding my policy details, I didn’t get the support I was hoping for. Still considering sticking around.
sarah_jane88
Manchester
3.0
Not bad, not great
So I signed up for car insurance with Aviva after hearing good things. The price was alright, but when I needed help after an accident, it felt like I was just a number. They helped me eventually, but it was frustrating waiting for updates.
Rachel L.
Austin
3.0
Good coverage options
I’ve had a decent experience overall. They offer good coverage options and the sign-up process was easy. Just wish their customer service was quicker.
Emma
New York
3.0
Decent Service but Problems Exist
I had a mixed experience with Aviva. The insurance policy I got was okay, and the pricing was fair. But when I had to make a claim, it took forever to get through to someone who could help me. Not sure if I’ll renew.
Michael T.
Los Angeles
3.0
OK Overall
I rate Aviva as just okay. The policy I chose fit my budget, and the coverage is decent, but the customer support could use some work. It can take time to reach someone, but I guess that’s insurance these days?
James
London
3.0
Mixed feelings
I had high hopes for Aviva, but my experience was a bit of a letdown. The policy I got was decent, but it took longer than expected to get my questions answered. Customer support was friendly but could be more efficient.
John S.
Boston
3.0
Not What I Expected
Honestly, I thought Aviva would be better. The customer service was lacking during my claim process, and I didn’t feel like I was getting the attention I needed. It’s decent, but not great.
Sarah J.
New York
3.0
Mixed feelings about Aviva
I’ve been using Aviva for my car insurance for a year now. The rates were decent, but I had to call customer service a couple of times and it was hit or miss. Sometimes they’re helpful, other times not so much.
Sarah
Chicago
3.0
Average Insurance Experience
I’ve had Aviva for a couple of years now. It does the job most times, but there’ve been some hiccups. I had a delayed response when I had questions about my policy. It’s not all bad, but it could be much better.
Sarah_W
Miami
3.0
Okay, but with issues
They seemed fine at first but there were several hiccups along the way. Sometimes it felt like I was chasing them for answers.
Mike88
Chicago
3.0
Not Bad, But Could Be Better
Overall, my experience with Aviva has been okay. The policy was affordable, but I did get put on hold for a long time when I called in. Guess I expected more efficiency.
tim_b
Chicago
3.0
Mixed Feelings
Had decent coverage, but when I needed them, they were very slow to respond. Still deciding if I'll stick with them next year.