Julia
Chicago, IL · February 21, 2026
Good Selection but Slow
Their parts inventory is solid but the wait times in-store are too long, especially when you need something urgently. The staff was nice but just overwhelmed.
Mark
Dallas, TX · February 6, 2026
Terrible Service Overall
Not happy with my experience at all.
karen_s
Miami, FL · October 28, 2025
Not What I Expected
The parts I received were the wrong ones. Spent hours trying to fix it, super frustrating.
Gary K.
Denver, CO · July 19, 2025
Fixing My Ride
AutoZone had all the parts I needed to fix my car. It took a while to find what I wanted, and the manager had to help me. I had to wait a bit too long for the checkout, but they had a great warranty policy which eased my mind when buying parts.
Bobby
Atlanta, GA · February 25, 2025
Had a Rough Start
I had a bad first visit. They ordered the wrong battery for my car. The first guy was kind but didn’t seem to know much. However, the manager really stepped in and made it right. I got a proper battery and they even helped install it!
victoria88
Houston, TX · June 11, 2024
Disappointing Customer Experience
I visited AutoZone to get my brakes checked, but the service was subpar. I arrived and waited over 20 minutes while the staff seemed more focused on socializing than helping customers. Once I finally got attention, they were polite but had no clear answers about what I needed. It definitely felt like I was just another number to them.
Nina_P
Chicago, IL · May 21, 2024
Mixed Feelings About AutoZone
I went in for wiper blades, but they had only one of the two I needed. The staff helped me find a replacement, but the wait was just too long. Overall, decent experience but frustrating at times.