Ace Hardware

Ace HardwareVerified

3.847 reviews
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ricky_the_builder

Phoenix, AZ · June 25, 2026

Amazing Experience!

Every time I visit Ace, I leave satisfied. Their range of tools and home improvement items is impressive! Also, their return policy is great. I once exchanged a tool with no hassle at all.

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John12

Los Angeles, CA · May 23, 2026

Not great, not terrible

I got some simple tools and a few paint cans. Checkout was a mess and I ended up waiting for too long. Could be better.

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annawrites

Austin, TX · April 23, 2026

Decent hardware store

Not bad. Found what I needed, but prices felt a bit high.

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diyfan

Phoenix, AZ · April 10, 2026

Definitely needs improvement

Service was slow and I had to wait a while for someone to help me. Not the best experience.

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SammyB

Boston, MA · March 3, 2026

Helpful but needs better stock

The staff were really polite and helped me find what I needed, but my favorite paint was out of stock. It’s always a gamble with supplies here.

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TomM.

New York, NY · February 7, 2026

Okay experience at Ace

Just an average run at Ace. Found some garden soil, but the bags were heavy and I struggled carrying them to checkout. Not bad, just could use better assistance.

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Nina

Seattle, WA · January 19, 2026

Ace is the place!

Love this store! The quality of their products and customer service is top-notch. Also, the selection is impressive. Always get what I'm looking for!

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Nicole87

Houston, TX · December 29, 2025

Mostly Great!

I really like Ace for basic home supplies. They always have what I'm looking for. Just had one incident where a product was out of stock, but they helped me find an alternative. So, still a great place!

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johnny_boy89

San Diego, CA · December 19, 2025

Best hardware store!

I've been going to Ace for years. They always have friendly staff who know their stuff. Just last week, I got some great advice on my lawn care project. Highly recommend!

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Sophie P.

Chicago, IL · December 6, 2025

Poor customer service

I had high hopes for Ace, but the service was lacking. I ordered some garden tools, and they were late arriving. The staff at my local store didn't seem to care much when I asked for help. Really frustrating, and I expected better.

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mark_twain77

Denver, CO · November 16, 2025

Almost Perfect Experience

Overall, I had a great experience at Ace. The prices are decent and the selection is solid. My only complaint was about the long wait at checkout. I came in during a busy Saturday afternoon, so I get it, but it was a bit frustrating.

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Lisak

Chicago, IL · October 19, 2025

Frustrated with the service

I bought a lawnmower that didn’t work out of the box. Tried reaching out for a refund and received little help from the staff. Lost some faith in this place.

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Tommy

Atlanta, GA · October 6, 2025

Outstanding Customer Service

Ace Hardware excels in customer service! I had an issue with a faulty product, and they replaced it immediately with no questions asked. It felt good to know they stand behind their products.

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Mike J.

San Francisco, CA · September 16, 2025

Good tools, some issues

I bought a set of power tools from Ace Hardware recently. They worked great for my home improvement project, but the checkout was slower than expected. I’d say overall, good experience but some hiccups.

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Cathy J.

Springfield, IL · July 13, 2025

Decent, but some issues

Had mixed feelings about my last visit. The staff was friendly, but I had to wait too long for help finding paint supplies. The selection was decent, but prices felt a bit high.

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LisaM

Chicago · June 19, 2025

Great service!

I love shopping at Ace! Every time I visit, the staff is super helpful. I was looking for some garden supplies, and they guided me to exactly what I needed. Plus, the prices are reasonable. Definitely coming back!

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Sarah M.

New York, NY · May 6, 2025

Solid choice for home improvement

I’ve had mostly good interactions. Just wish they had more sales. It's a nice place but could be a little more competitive on prices. Still like going there.

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anthony21

Los Angeles · May 1, 2025

Decent but could be better

Visited Ace for some tools. Overall experience was alright. The staff was nice, but I felt like they were a bit overwhelmed. Took longer than expected to get help. Good selection though.

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John

New York · March 8, 2025

My go-to hardware store

Ace Hardware is my go-to for everything. I bought a new lawn mower last month, and it works perfectly. Their delivery was quick, and they even set it up for me. Super friendly staff!

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jeremy_90

Orlando, FL · March 1, 2025

Okay experience

Not bad, but could improve.