ben123
Los Angeles
3.0
Decent service, could improve
The tracking info was useful, but the app could be more user-friendly. I had a hard time figuring out some features. Overall, it does the job, just needs some tweaks.
nikki.b
Austin
3.0
Needs improvement in updates
It's okay, but I feel like the tracking info should be more timely. I found myself refreshing way too often. Good concept, but execution needs some work.
julia_89
Miami
3.0
A bit confusing at times
Tracking works decent, but sometimes the numbers don't match up. I had to contact support for clarification a couple of times, which wasn’t fun. Still, I can deal with it.
@travelbug
San Francisco, CA
3.0
Tracking is Good Enough
Happy with the service most of the time. I like the layout of the site and it usually gives me the info I need. Just once did I have a major issue and it got resolved eventually.
Emilia
Phoenix, AZ
3.0
Decent Service
I’ve mostly had a good experience. Tracking works well for the most part and I like that I can see multiple carriers in one place. A few hiccups now and then, but nothing major.
Lisa M.
New York, NY
3.0
Not Too Reliable
I've used 17TRACK a few times. Sometimes it's great, other times it's frustrating when packages go missing without any updates. It can feel like a gamble. Just okay for me.
kotomama
San Francisco, CA
3.0
Mixed feelings
I’ve been using 17TRACK for a few months now and while it normally does the job, there were a couple of times it didn’t update at all. I'm satisfied for the most part, but those delays were annoying.
Sofia
New York, NY
3.0
It's okay but needs improvement
The interface is pretty user-friendly, but the tracking wasn’t as accurate as I expected. Sometimes it showed my package in transit when it was already delivered. I hope they fix these glitches.
Susan J.
New York
3.0
Mixed feelings
I used 17TRACK to track my order, and it was okay. Sometimes the updates were a bit late, and I was left guessing when my package would arrive. Not terrible, but not great either.
johnnyrocket
Seattle, WA
3.0
Mixed Feelings
The website is easy to use but the tracking info isn't always accurate. I tracked a package that seemed lost for days, then suddenly it popped up at my door. Weird experience.
royalblue
Houston, TX
3.0
Just Alright
Not the worst tracking service out there, but not the best either. I had some confusion over delivery dates. I wish they'd improve their communication a bit.