ben123
Los Angeles
3.0
Decent service, could improve
The tracking info was useful, but the app could be more user-friendly. I had a hard time figuring out some features. Overall, it does the job, just needs some tweaks.
Jane
Los Angeles, CA
2.0
Disappointing Service
I was really hoping for better tracking updates, but most of the time it just says 'in transit'. My package was late by over a week and I couldn't get a solid answer from support. Not impressed.
max1990
Chicago, IL
2.0
Not very reliable
I had high hopes for 17TRACK, but honestly, their tracking isn't great. My last package took way longer than estimated, and the tracking is often way behind. They really need to sort this out if they want my business again.
James
Los Angeles, CA
1.0
Total disappointment
I tried using 17TRACK to track a package from China, and it was a complete waste of time. The tracking info was always outdated, and when I reached out to support, they were as helpful as a rock. Never using them again.
nikki.b
Austin
3.0
Needs improvement in updates
It's okay, but I feel like the tracking info should be more timely. I found myself refreshing way too often. Good concept, but execution needs some work.
julia_89
Miami
3.0
A bit confusing at times
Tracking works decent, but sometimes the numbers don't match up. I had to contact support for clarification a couple of times, which wasn’t fun. Still, I can deal with it.
@travelbug
San Francisco, CA
3.0
Tracking is Good Enough
Happy with the service most of the time. I like the layout of the site and it usually gives me the info I need. Just once did I have a major issue and it got resolved eventually.
Emilia
Phoenix, AZ
3.0
Decent Service
I’ve mostly had a good experience. Tracking works well for the most part and I like that I can see multiple carriers in one place. A few hiccups now and then, but nothing major.
Lisa M.
New York, NY
3.0
Not Too Reliable
I've used 17TRACK a few times. Sometimes it's great, other times it's frustrating when packages go missing without any updates. It can feel like a gamble. Just okay for me.
Peter
Chicago, IL
4.0
Good But Room for Improvement
Overall a decent service. Most of my packages tracked well, but there were a couple of times when I didn't get updates for days. A bit of a hassle, but it's generally helpful.
Mike S.
Dallas
4.0
Pretty good overall
I like using 17TRACK for international shipments. Most times, it gives accurate updates. Had one or two glitches, but nothing major. It’s served me well so far.
kotomama
San Francisco, CA
3.0
Mixed feelings
I’ve been using 17TRACK for a few months now and while it normally does the job, there were a couple of times it didn’t update at all. I'm satisfied for the most part, but those delays were annoying.
Marta
Miami, FL
2.0
Could Be Better
Honestly, I've had issues with them. A couple of packages showed as delivered when they weren't even close. Customer service was a bit slow to respond, which didn't help.
Emma W.
Chicago
2.0
Disappointed with the delays
I had high hopes for 17TRACK, but my experience was pretty frustrating. My package took way longer than expected to show up. Not sure if I'll use this again.
Sofia
New York, NY
3.0
It's okay but needs improvement
The interface is pretty user-friendly, but the tracking wasn’t as accurate as I expected. Sometimes it showed my package in transit when it was already delivered. I hope they fix these glitches.
John D.
Seattle
1.0
Very frustrating experience
I had a terrible time with 17TRACK. The updates were so slow, I was left completely in the dark about my shipment. I can't recommend it, honestly.
Katie_L
San Francisco
4.0
Reliable and handy
Great service! I appreciate how easily I can keep tabs on my packages, especially from overseas. The system is mostly reliable and I’ve been happy with it.
Susan J.
New York
3.0
Mixed feelings
I used 17TRACK to track my order, and it was okay. Sometimes the updates were a bit late, and I was left guessing when my package would arrive. Not terrible, but not great either.
johnnyrocket
Seattle, WA
3.0
Mixed Feelings
The website is easy to use but the tracking info isn't always accurate. I tracked a package that seemed lost for days, then suddenly it popped up at my door. Weird experience.
royalblue
Houston, TX
3.0
Just Alright
Not the worst tracking service out there, but not the best either. I had some confusion over delivery dates. I wish they'd improve their communication a bit.