richie_trader
Phoenix
4.0
Good, but delivery issues
Overall, I’m happy with Wayfair, but I did have issues with my last delivery being delayed. Still, the support team was responsive and sorted it out fairly quickly.
Mary
Los Angeles
4.0
Mostly Happy, but one issue
I got my sofa in time and it's perfect, but the delivery team forgot to bring the legs. They ended up sending them separately, which was annoying.
Nina T.
Austin, TX
4.0
Nice Experience Overall
Ordered a bed frame and a mattress. Everything came on time and in good condition. Would have given 5 stars if the mattress had a slight scent initially.
Linda
Chicago, IL
4.0
Pretty Good But Could Be Better
I bought a sofa that mostly met my expectations. The color was slightly off from what I saw online. Otherwise, delivery was smooth and setup was easy.
Alyssa P.
Boston
4.0
Very good overall!
Great prices and a wide selection. Found a perfect armchair after searching for weeks. Delivery was a little later than promised, but overall, I’m happy.
chrisx81
Boston, MA
4.0
Good Value, Minor Issues
I ordered some bookshelves. They look good and are sturdy, but one shelf had a scratch. Customer service sorted it out quickly, so I'm satisfied.
Sandy
San Francisco
4.0
Almost perfect
I really like the items Wayfair offers. My recent order was almost perfect, but I had a little hiccup with tracking info not updating. Still, the service was friendly and everything was resolved.