RitaChang87
Seattle · May 30, 2026
Mixed feelings
The car itself was great but the return process was a bit chaotic. Had to wait a while for instructions.
carlover
Portland, OR · March 5, 2026
Not impressed
The car broke down during my trip and support took ages to respond. Very frustrating experience.
trader_ru
Austin, TX · December 6, 2025
Decent but could be better
The car was decent, but the pick-up process took longer than expected. I still got a good deal, but I was hoping for a smoother experience overall.
mike_the_traveler
Chicago, IL · November 10, 2025
Not what I expected
Rented a car and it broke down halfway through my road trip. The customer service was okay but didn't really help me out much. I ended up stranded for a while. Disappointing.
Nate
Boston · October 5, 2025
Not impressed
I booked a car that wasn’t available when I got there. Had to scramble for another option last minute.
Sarah J.
New York, NY · September 18, 2025
Mixed feelings about Turo
I used Turo to rent a car for a weekend getaway. The car was decent, but it took forever to pick it up because the host was late. Overall, I had some good moments but the wait was really annoying.
Sarah J.
Los Angeles · May 5, 2025
Decent but needs improvement
Rented a car for my trip but the communication with the host was a bit off. Car was fine, but it took too long to get everything sorted. Would try again but hope for smoother service next time.
Jessica
Miami · May 2, 2025
Fine experience overall
I had a decent trip and the car was pretty cool. A few hiccups with the pickup and checking in but nothing too major. Would consider using Turo again if I find a better deal.
Emily K.
Chicago, IL · April 13, 2025
Mixed feelings about Turo
Had a decent experience, but the car I got had some minor issues. The owner was nice though, and I felt safe driving it, so it's a mixed bag for me.
Liam
Dallas, TX · February 14, 2025
Not what I hoped for
Had a few hiccups with my rental. The car was fine, but the owner wasn’t very responsive when I needed help. I think I might stick to regular rentals next time.
bennyboy
Orlando, FL · August 23, 2024
Okay service
Car was decent but I had issues with the cleaning fees that seemed excessive. Would consider other options next time.
Mike
Los Angeles, CA · August 19, 2024
Okay experience
Rented a SUV through Turo. The car was as advertised, but I expected it to be cleaner. It was a bit dusty, which was disappointing. I guess not every host is detailed.
kev_in_ny
New York · May 30, 2024
Mixed feelings
Had some trouble finding the car and the fuel level was not what was promised. The car itself was great and clean, but the hassle kinda ruined the experience. Not sure if I’d use it again.
Samantha
Austin · November 26, 2023
Decent, but could improve
I had a good car, but it took longer than I expected to get the keys. Also, the direct communication with the host was a bit confusing.
Liam
Chicago · November 16, 2023
Okay service
The app is nice and easy to use, but I had to wait longer than expected to pick up the car. It was a fun drive once I had it, so that’s something. Just hope the next rental doesn't have the same issues.
happytraveler21
Boston, MA · October 10, 2023
Not bad, not great
My experience with Turo was okay. Car was fine but I had an issue with the keys not working properly. Customer service was helpful, but I expected more from it.
Tommy
Seattle, WA · August 5, 2023
So-so experience
Turo wasn’t bad but not great either. The car was fine but returning it was a hassle. The drop-off instructions weren’t clear, had to contact the host a couple of times.
Emily
New York, NY · July 27, 2023
Mixed feelings about Turo
Used Turo for a weekend trip, and it was okay. The car was not very clean, and I had to wait a bit for the owner to show up. But the app was user-friendly, so it wasn't a total loss.