Kevin
Glasgow
4.0
Good value for money
Trainline has decent deals if you book in advance. Got cheap tickets to London, and the payment process was quick. Just needs a bit more user-friendly interface.
david.the.traveler
Edinburgh
4.0
Solid service
I've booked several trips with Trainline with little hassle. They always have the best prices available. One time had an issue with my e-ticket, but support helped pretty fast.
Samantha
Birmingham
4.0
Pretty reliable
Overall, I'm happy with Trainline. It’s convenient to find and book my train tickets. Just wish their customer support was a bit quicker. But the prices are usually decent!
mark123
Edinburgh
4.0
Good, but a hiccup
Overall a solid service, but I had some trouble changing my ticket. It took longer than expected to get through support.
John D.
Leeds
4.0
Quick and reliable
Every time I've used Trainline, it’s been quick and I get my tickets without issues. Great service! Keep it up.
Emma K.
Liverpool
4.0
Super easy to use
I absolutely love the Trainline app. Super user-friendly and I always find good prices. The tracking feature for my train was really a lifesaver during my last trip!
Katie_loves_travel
Brighton
4.0
Decent but needs work
Trainline usually does a good job, but the customer service was lacking when I needed to get info about my refund. I expected more.
Michael S.
London
4.0
Good experience overall
I've used Trainline a few times now and mostly it’s been great. Tickets are easy to purchase and I got a good deal on a return trip to Edinburgh. Just had a small issue with delay alerts, but nothing major.
marky_mark91
San Francisco
4.0
Good service but slow customer support
Using Trainline was mostly good. I found a cheap ticket, but when I had a question about my trip, it took forever to get a response from customer service.