vanessa23
Los Angeles, CA · June 26, 2026
Talkspace seemed promising, but I faced several issues throughout my time there. I didn't get consistent responses from my therapist, sometimes waiting over a week for a reply. That's not what I expected when signing up, and it really made me reconsider using it.
lisa_m
Austin, TX · June 3, 2026
I was really looking forward to using Talkspace, but the therapist they matched me with was just not a good fit. I felt like I wasn't being heard and my messages often went unanswered for days. I ended up canceling after just a month.
lindamoore
Phoenix, AZ · May 29, 2026
Honestly, I was really hoping Talkspace would be my answer to therapy, but it turned out to be a headache instead. Messages took forever to get responses, and when I did hear back, it was like I was just put on hold emotionally. The app has potential, but customer service is lacking. I'd want a refund for this.
Tommy87
Denver · November 12, 2025
Had a few issues reaching customer service, so that was annoying. The therapy part was fine, but it felt like I had to jump through hoops just to get help with my account. Overall, it's partially helpful but just not reliable.
Ella G.
Denver, CO · September 24, 2025
This should have been more supportive but it fell flat. App navigation isn’t great and my therapist takes ages to respond.
Michael
Philadelphia, PA · August 29, 2025
I hoped for therapy that felt personal and engaging. Instead, it felt superficial. My therapist wasn't proactive, and I often left sessions feeling empty.
sarahk
Miami, FL · August 19, 2025
Talkspace didn’t meet my expectations at all. My therapist often left me hanging for days without a response. I really wanted to make progress, but it felt like I was just sending messages into a void. Very disappointed with how it all turned out.
jenniferp
Boston, MA · June 26, 2025
Getting into Talkspace was straightforward, but my initial therapist didn't work out. After switching, things improved a bit, but it took time to find the right vibe. Just wish the match process was better, so people don't waste time figuring it out themselves.
tommy.g
Phoenix, AZ · April 26, 2025
Wanted to switch therapists but it took longer than expected. Customer service wasn’t responsive and I felt neglected.
coolcat
Philadelphia, PA · June 23, 2024
I tried Talkspace for a few months, and while I appreciated the convenience, I felt like there wasn't enough depth in the therapy sessions. My therapist was nice, but I left feeling like I didn't really progress. It’s decent for casual chats but not for serious help.
Sara
Miami, FL · March 15, 2024
Had a hard time getting my therapist to understand my concerns. Each session felt rushed and I left feeling more confused than helped.
markmiller1980
New York, NY · November 21, 2023
I was hoping Talkspace would help me, but I've had a frustrating experience. The therapist didn’t seem engaged and often skipped over my important concerns. I wanted real guidance, but it felt more like texting a friend than professional help.
MarkJ_24
Los Angeles · September 26, 2023
The app was constantly crashing, and I had trouble connecting with my therapist. I felt like I wasted my money because it took days to get responses. Definitely not a smooth experience.
mark_t
New York, NY · July 21, 2023
Communication issues with therapist, not happy.