user1234
Edinburgh
2.0
Failed to deliver on promises
Signed up for the interest on savings but the rates are disappointing. Also, their support is hit or miss. Definitely room for improvement.
James S.
London
2.0
Disappointing service
Had a lot of issues with my account, their customer service took ages to respond. I thought it would be easy but it really wasn’t.
mike.johnson
Edinburgh
2.0
Could be improved
I love the spending insights but their app crashes sometimes. It’s really annoying when I want to check something urgently.
james.b
Glasgow
2.0
Disappointed overall
I've had quite a few issues with my debit card not working properly. Tried to reach out to customer service, but they didn't help much. Feels like I made the wrong choice.
Lisa
Birmingham
2.0
Underwhelmed by support
Had a simple question about my account and it took forever to get a reply. The chat feature is useless, and when I called, the person didn’t seem too knowledgeable. Frustrating experience.
Lisa
Manchester
2.0
Many Issues
Had problems accessing my account multiple times. App glitches and slow support response. Don’t think I’ll stay with them much longer.
Jonas
Edinburgh
2.0
Needs Improvement
It's cool, but there are too many hiccups. I can't recommend it if they don’t fix these issues.
anna.k
Edinburgh
2.0
Service needs improvement
I wanted to love Starling, but there have been several occasions where payments were delayed. Customer support seemed overwhelmed and didn't provide solutions. Overall, not impressed.
frustrated_user
Liverpool
2.0
Service needs improvement
I wanted to love Starling, but their support team takes forever to get back to you. Issues with my card being declined for no reason were not resolved promptly. Not happy.
Emma
Glasgow
2.0
Frustrations Galore
Account issues keep piling up. I often get locked out of my own account. This isn’t what I expected from a 'modern' bank.
sad_customer89
Manchester
2.0
Not impressed
I had high hopes for Starling, but the account opening process was a mess. Took way longer than expected and the support didn’t help much. I think I’ll try another bank.
mike_w
Glasgow
2.0
Really wanted to like it
This bank looked great on paper, but I had several issues with deposits and the app crashed multiple times. Customer service was not very helpful either. Disappointing overall.
Peter
Birmingham
2.0
Frustrating support
I faced several issues when trying to access my account after a trip. Their support was slow to help and I was pretty frustrated.
Dmitry K.
Liverpool
2.0
Not what I expected
I opened an account thinking it would be seamless, but the verification process took forever. I had to follow up multiple times, which was quite disappointing.
mike_b
Birmingham
2.0
Disappointed
Expected better service after hearing good things. The app keeps crashing, and I can’t even make transactions sometimes.
Sara W.
Liverpool
2.0
Not What I Hoped For
I really wanted to like this bank, but I've faced so many issues already. Its like they don’t care about the customers.
mark123
Leeds
2.0
Too Many Problems
The customer service takes forever to respond. Whenever I try to get support, I feel like I’m talking to a wall.
John D.
London
2.0
Frustrating Experience
I opened an account with Starling, but my verification took ages. Customer support was unhelpful and just kept saying to wait. Not impressed.